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Real Reviews from VERIFIED CUSTOMERS
Kim G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Took much too long to be completed.
6/4/2016
Aurawan S. VERIFIED CUSTOMER
Vehicle Make : Kia
Friendly service. Try to make customer happy and satisfied.
6/4/2016
Jeff C. VERIFIED CUSTOMER
Vehicle Make : Honda
None thank u
6/4/2016
Roy R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very outstanding job. Thank you for a job Well done .
6/4/2016
Jack K. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys were great a few months ago when assessing my ruck; but it was totaled and you never really worked on it. Twice now I've received emails letting me know my truck was ready followed by a survey. Trust me, I'd use you guys again; pretty sure you've got some kind of computer glitch though.
6/4/2016
****B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was great but they did not fix the horn. The accident caused the horn not work right it is to,soft and when I told them they said they would look at it and fix it it still doesn't work right to soft
6/4/2016
Larry L. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the expeditious service.
5/31/2016
Melissa F. VERIFIED CUSTOMER
Vehicle Make : Maserati
My car looks like brand new, absolutely gorgeous ! BJ was amazing to work with not only were the repairs the same price as the quote he was able to deliver before the due date. Thank you for doing such an amazing job. I hope I won't need you anytime soon, but if I do need a body shop New Look is the only place I will go!
5/27/2016
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love the surprise of having my car cleaned inside and out when I came to pick it up, was very thrilled
5/22/2016
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Honda
I will be calling in the morning. When I picked up my car yesterday everything looked great except a chip on the hood... The gentleman who checked me out passed it off as a rock chip. However , when I dropped my car off ; a week and a half ago there was no chip. I have pictures of my car when I turned it in; I am sure John also will have a picture too... There was not any chip in my hood when I dropped it off... I would greatly appreciate a call regarding this. Thank you, Michelle ****
5/19/2016
Arthur S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
10 plus on satisfaction scale!
5/17/2016
Charles W. VERIFIED CUSTOMER
Vehicle Make : Kia
One-Drop Repair/Disposal; Worked as expected.
5/15/2016
Rand C. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job
5/14/2016
**** S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The only issue I had was the emails you send out that say the car will be ready one day and then it's not I had to call in and find out status and this happen a few times. Other than that it was a good experience.
5/12/2016
Dani W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Communication was excellent John went above and beyond
5/11/2016
Odalis P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exselente muy buen servicio mi reconocimiento a la empleada mimis muy muy amable y exselente servicio hace centir al cliente que esta Seguro gracias Odalis
5/6/2016
Kristina C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone I encountered was very professional. John Kraas did an amazing job assisting me.
5/6/2016
Harlan K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you to everyone there.
5/4/2016
Susan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the service.
4/16/2016
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Honda
When I picked my car up, I noticed that the right tail light assembly didn't seem to match up. There were gaps between the pieces that the left side didn't have. The technician took it back into the shop, they looked at it and suggested that it was normal and that if I looked at other CRVs they would be the same as mine. I took that advice and find that they do not have the same gaps that mine does.
4/9/2016