New Look did the job thoroughly and proficiently. It took a day longer than it should, but I'm not aware of their workload which I'm sure is tremendous due to the number of employees.
9/9/2017
**** W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very professional
9/9/2017
Grace M. VERIFIED CUSTOMER
Vehicle Make : Acura
I was very happy with the service and Lew gave us great customer service! I just wish it had not taken two weeks to repair my vehicle but the part was on back order which is not your fault
9/7/2017
Tim O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice job
8/31/2017
Billy W. VERIFIED CUSTOMER
Vehicle Make : Ford
They were on time and did a good job. Friendly and made several phone calls to keep us updated.
8/24/2017
Charles P. VERIFIED CUSTOMER
Vehicle Make : Acura
Second time we have used NLC. Great results both times.
8/22/2017
Francis W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The whole process is smooth, everyone is helpful
and friendly.
The work is perfect and it is on time. I am very
satisfied.
8/18/2017
Maria A. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a good job on my Ford Fiesta. Thank you.
8/15/2017
Harriet B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It's been over a month and still no car...
8/15/2017
Bernice B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team did a beautiful job on the repair. We were very impressed how Lew had given us an estimation on how long the car will take to repair and it was done on his estimated timeline. We also appreciate the call to update us on the car while the car was in repair. I also like to add that the girls on the desk were so very nice and friendly.
Thank you "New Look Collision"!
8/14/2017
Gilbert M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome job!
8/12/2017
Trace L. VERIFIED CUSTOMER
Vehicle Make : GMC
When I got home from picking up my car I noticed my dashboard had a huge crack in it! I took pictures will be emailing over. NOT HAPPY !
8/10/2017
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
John was pleasant, easy to work with and made sure the work was done to my satisfaction.
8/8/2017
Audrey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff, including Lew, were professional. Positive experience.
8/3/2017
Diana J. VERIFIED CUSTOMER
Vehicle Make : Audi
John Kraas was my service advisor. He was compassionate about my cost concerns regarding the repairs to my car...and very professional and knowledgable.
7/30/2017
Mark J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Job done well, on time, and on budget as promised.
7/28/2017
Ronald L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Lew Schofield was great. Office staff greeted right away and was pleasant through entire repair. I like the emails
Thank you
ron
7/27/2017
Craig N. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfect,thx
7/19/2017
Candice V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Should of inform me that car was going to be kept over night. Other than that, they did a great job. Car looked great, when we picked it up.
7/14/2017
Evan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience minus the communication between New Look and Geico. I received a call from Geico stating that my car was ready when in fact it wasn't...returned the rental car and everything. However, John was incredibly helpful, available when I called, and clear on communication.