The car was impeccably finished inside and out. One bit of advice, not meant as criticism; take care on retrieving the car for return to owner. Dirty boots can spoil the finished product. Only cosmetic, but reflects the pride of everyone's contribution. Again, no complaints. Very happy and I've got another vehicle I plan to bring for work by Alioto's.
2/22/2016
Jordan H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Easy to work with GEICO, appreciated the email updates and the car looked great.
2/22/2016
**** S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Superb in every way.
Friendly, efficient, streamlined, good communication, responsive, helpful and grounding
2/21/2016
Kim S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everybody was so nice and friendly. I will use them again.
2/20/2016
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very friendly, thorough, and responsive team
2/19/2016
Miranda L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fabulous as always! Also happy I got my car back earlier than promised. Thanks again!
2/19/2016
Romeo M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job, 100% satisfied.
2/14/2016
Michael V. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Top quality, delivered fast, easy process, friendly people - what more could I ask? Congratulations to all there!
2/13/2016
Mary R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
There is an 800 charge for a tow that had not been discussed. Chris is going to contact me when he gets back, I believe, as he is then i talked to.
Everyone at the shop was friendly.
Mary R
2/12/2016
Misty H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were extremely friendly and attentive. I've never experienced such great customer service in my life. Even the rental car facility staff in their building was extremely nice and attentive. They made sure to communicate with me every step of the way.
2/11/2016
Jacques R. VERIFIED CUSTOMER
Vehicle Make : Honda
Your entire team missed nothing-- in the name of service! Thank you!
2/10/2016
Sally W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Andy provided consistently excellent follow up throughout the rather lengthy process. I greatly appreciate the fact that Enterprise has cars within your facility for ease of pickup and drop off. The car repair looks great, too!!
Thank you,
Sally
2/10/2016
Franklin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Keep Up The Good Work
2/10/2016
Stefano C. VERIFIED CUSTOMER
Vehicle Make : Fiat
you guys are awesome.
2/10/2016
Kate G. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely perfect service - from the first phone call to the shop to when I picked up the car. I will continue to use Alioto's exclusively.
2/9/2016
Shi-bing Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Slight imperfection with the clear coat on the edge of the bumper. This will be fixed next week after an extra trip back to Alioto's.
2/5/2016
Candice M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Nice service, love that enterprise is there with nice cars . My cars looks brand new.
2/5/2016
Marie L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was disappointed with the delivery date and a little disappointed with Hong. He seems irritated when I called couple of times. There was misunderstanding but he apologized. It seems like he's all talk. He told me that he'll call me after he looked inside my car but he never called. Then I followed up and he got irritated. I also asked to be on the automated email about the progress at the beginning (since had my car services couple of times and know about the automated notification) and I never got one until I called on the 3rd day to follow up. When I called on the 3rd day, there was already progress which I was not aware. I was very disappointed with my service this time and may reconsider looking some place else. This is my 3rd service. I was very happy with my first two services except this last one. It's going downhill. Thank you for listening.
2/3/2016
Mariann G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'd definitely come here again. I have had two experiences with Alioto's and both have been excellent. This last time there were some scratches on the tire cover when it was returned (not there before)-they made it right and fixed them. All staff did an excellent job. Well done Alioto's!