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Real Reviews from VERIFIED CUSTOMERS
Dennis W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very impressed with the professional, friendly and knowledgable staff!! It's very rare these days!!!
4/4/2016
Bonita L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service and love the updates via email and phone. No major surprises in regards to the work that needed to be done. I would recommend you guys to another friend.
4/3/2016
Mark U. VERIFIED CUSTOMER
Vehicle Make : Jeep
End to end great customer experience. Great people interface and great e-communication along the way. Quality of repair was excellent. For dealing with something unexpected one might prefer to avoid, the outcome was great and the process was professional and customer friendly.
4/2/2016
Wafa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wasted 2:45 minutes in your shop, because I were not satisfied with the work you done to my Toyoya 2014, plus I find that the car was scratched while it is in your shop, after reviewing the pictures the admitted it is a new damage then I have to wait again to call the adjuster, and the manager to discuss it, take care of a new paperwork for the rental car after I just returned the previous rental , so it was not convienc to me at all, indin take lunch plus wasted 3 hrs from my imprtant schedule, went back to work and stayed another 2:30 hrs to make up for the missed hours it took from me waiting and arguing about my car, I would really appreciate it if you reimburse me for the unconvince time and stress you caused me Today, Thank you!!!
4/2/2016
Marte B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional - 100 % Communication - Outstanding Timeliness - Way better than expected Overall - they were fantastic
4/2/2016
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great service, Friendly, competent, accessible and guaranteed. Thanks!
4/1/2016
Hung W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent.Thanks
3/31/2016
**** A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We just want to Thank your team for finishing our car in the time you anticipated.
3/31/2016
Suzanne H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Every single person with whom I had contact was professional, friendly, helpful, courteous and personable.I had reason to make several calls to you all due to issues with rental cars, etc, and a tedious and inconvenient experience was made so much better by each of your manner in attending to my needs. Thank you very much, one and all.
3/26/2016
Amanda K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Communication was terrible throughout the entire process. My phone calls were not returned and I was not kept up to date about my car. My questions were unanswered as no one I spoke with was able to give me information. Additionally, when I got the car back the coolant was low, which is something that every other mechanic I have been to would have checked and topped off or at least informed me of. I would not return to this establishment or recommend it to anyone.
3/26/2016
Butch S. VERIFIED CUSTOMER
Vehicle Make : BMW
Very friendly staff. My car was ready when promised. Alioto's kept us informed on the work progress. I will recommend Aliot's highly to my friends. Way to go Alioto's. Thank you.
3/26/2016
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The body work was exceptional. Finish appeared quite close to factory quality. My queries about minor critiques were answered intelligently and honestly by the senior supervisor. The complete process from GEICO Insurance work-up, the Enterprise car rental through the investigation and estimate of damage, was rapid and transparent. Communication of repair status was E-mailed often and repairs were done a day ahead of prediction. An overall pleasant experience. Thank you.
3/24/2016
Arturo G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck was Return with a non previos front bumper medium size scratch , I will have to return to get it fix on Thursday 3/24 at 7:30am Not very happy about this .
3/22/2016
Erica M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Not all of the agreed-upon repairs were completed. After noting this failure, sub-par adjustments were made. I would not recommend Aliotos to anyone in the future.
3/19/2016
Joshua I. VERIFIED CUSTOMER
Vehicle Make : Kia
It was great in every way!
3/17/2016
Lizeth G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Actually I am very happy with the job they did. My car was super good. Thanks for everything.
3/16/2016
Christina P. VERIFIED CUSTOMER
Vehicle Make : Honda
Exceptional customer service and communication. Thank you!
3/13/2016
Clayvon J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Just want to say thank you guys aover thaair at Aliotos Garae.
3/12/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job!! Will refer anyone to you when someone asks for a recommendation. Great customer service too. I really appreciated all of the status update texts while the car was being worked on.
3/12/2016
Suzanne G. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are the bomb. I like the way that I was kept up to date about on my vehicle. Also, thank you for vaccuming my vehicle . Job well done! You have a group of people that provided excellent customer service, you guys are the true meaning of customer service!
3/10/2016