Email updates are good. Employee service was very good.
7/22/2016
Jonathan R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Pros: Very professional, excellent body work, easy rental, Chris and Hong are awesome. Cons: frequent and inaccurate emails about pick up time and updates and very chaotic entrance to the shop. Please find a new way to bring cars into the shop at busy times.
Bottom line: will definitely use your shop again and i will recommend to others
7/22/2016
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The team worked well to complete all that i needed done for my car!
7/22/2016
Dean C. VERIFIED CUSTOMER
Vehicle Make : Tesla
Everyone on staff was incredibly helpful and thorough. I appreciated their friendliness and professionalism.
7/21/2016
Kumiko H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absolutely top notch service, communication, and attitude. Car was delivered clean, inside and out, and be happier. Would recommend to anyone.
7/21/2016
Anand A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a poor job of glass cleanup despite explicitly asking that it be double checked. Delivery was also much later than expected due to ordering an incompatible glass part initially.
7/20/2016
Josue R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great experience
7/17/2016
Jeffrey H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Super efficient process. Thank you
7/16/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The replacement part feels flimsy I left a message with my issue on their voicemail
7/15/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service at every step of the process. Really look out for the customer.
7/12/2016
Mario W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very nice staff and appreciate how they took care of my car like it was their on
7/11/2016
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Andy is the best, and many thanks to the rest of the team who made my experience (yet again) smooth sailing!
7/10/2016
Kevin L. VERIFIED CUSTOMER
Vehicle Make : Tesla
Very professional staff
7/9/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The job took a day longer than predicted and there was no explanation. But, the car looks great and the work looks perfect. The frequent e-mail communication on the timeline, even without explanation, was helpful and appreciated.
Thank-you.
7/9/2016
Olga P. VERIFIED CUSTOMER
Vehicle Make : Porsche
Montsy is the BEST!
7/9/2016
Astrid O. VERIFIED CUSTOMER
Vehicle Make : Fiat
concierge service, friendly, professional, coordinated from start to finish.
Relieve all the stress.
7/9/2016
Yasmine S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very impressed with the whole system of customer service at Alioto's garage. From the moment I walked in to the email I received after I picked up my car letting me know that they had my folder with papers which I had forgotten when I left.
It is also very convenient with a satellite Enterprise office on the premises if one needs a rental car.
First class operation, I highly recommend.
7/2/2016
Victor C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Timely repairs. Car looks great. Very friendly staff. Number ****.
7/1/2016
Glenn M. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only did it happen quickly and perfectly but the communication during the process was better than I have ever had anywhere!!! What a great idea to use this communication method that keeps customers up to date in this warm friendly and accurate way. I want to add that Darryl or Darrel ( not sure on sprlling) was very kind and helpful. He is a great people person.