Excellent and highly professional customer service throughout the entire process. Perfect finished product. Thank you! Marc
11/13/2016
Bikhayrat M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I tried to contact you by email. But it came back. While driving from bodyshop beauty molding from drivers side front molding fall out.
This molding repair was also done in this store year ago or so.
I have pictures from that molding and I just need to find papers to come for guarantee repair. Not sure why this happened but I'm not happy with that incident.
11/12/2016
Peter M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very efficient and helpful.
11/9/2016
Beth K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Updates were very informative, staff was courteous and the repairs look great. Car was returned clean and in good condition
11/4/2016
Ralph M. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciate that the team took the time to explain the needs repairs as well as walk through the changes made when I came to pick up the car. Everyone was very professional and friendly.
11/3/2016
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Ford
In enteral the repairs are good. My comment is just on the interaction with customers. Checking in is a very slow process and you never seem to know what is going on until suddenly it's over. Checking out is also a long process and when I arrived the car was actually not finished yet as they had to put on decals still. Everyone is very nice and friendly. I think if the garage had some sings saying drop off lane or pull forward or wait in car for the next tech or check in with the desk it would be helpful. Overall I would return. Thank you
11/2/2016
David Q. VERIFIED CUSTOMER
Vehicle Make : Audi
Very efficient check in by friendly and courteous staff from both garage, rental and geico. Well done.
10/28/2016
Michael V. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication and service. All details were addressed and a job well done.
10/25/2016
Ahmet E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
you guys are really efficient, skilled, honest and fair. thanks for all the hard work!
10/21/2016
Korje G. VERIFIED CUSTOMER
Vehicle Make : Fiat
Thank you for the constant updates.
10/21/2016
Craig D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This was an easy process from start to finish. Everyone was friendly and helpful, and the repair move reasonably quickly.
10/20/2016
Nuong L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very slow. Constantly changing the date of completion. Inconvenienced me and ruined a lot of my plans and indifferent about it. I will NEVER recommend or bring my vehicle or anything to this place ever again! If I can give a negative score, I would!!! Worst body shop and incompetent employees who just seem to read off some rehearsed line about why my vehicle was taking so much longer and having constantly pushing my completion date 2 days at a time with no regard for my time.
10/20/2016
Debbie L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service from beginning through end. I loved the constant updates. We were very happy that your completion date estimate was accurate. Car looks like brand new ... can't tell that it was ever damaged. Thank you all for a great job!!!!
10/19/2016
Quyen D. VERIFIED CUSTOMER
Vehicle Make : Honda
Your way of keeping customer up to date during the repair progress was outstanding !
10/18/2016
Emma S. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good, just drop your car and pick it up when done. I like the update of the repair. They are nice & accomodating.
10/16/2016
Walter L. VERIFIED CUSTOMER
Vehicle Make : Honda
Timely, and friendly customer service.
10/14/2016
Matt M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for keeping us up to date on the repair process so well!
10/11/2016
James O. VERIFIED CUSTOMER
Vehicle Make : Fiat
You guys are the most organized and friendliest body shops I've ever encountered. I would highly suggest your shop to any of my friends.
Thank you
10/9/2016
Karen A. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional customer service from all - our old Honda looks pretty good now. And thanks to fellow who washed the car, cleaned interior, and vacuumed!
Would have tipped him had I had any cash.
Thanks to all for making this as pain-free an experience as possible.
Karen A
10/8/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All members of the team with whom we had interaction were courteous, professional, very helpful and friendly - and as important, wanted to be sure we were well taken care of and happy with the services of Alioto's Garage. Five stars all round!