Darrell was great. He was very responsive and communicative and thorough. The women at the office were also fantastic, super knowledgeable and helpful. It is clear Alioto's have good processes and systems in place. You guys will definitely be my go to from now on!
12/19/2018
Stephanie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
On the repaired side, the bumper is warped and doesn't align seamlessly with the car like it does on the non-damaged side. I pointed this out to the technician when I picked up the vehicle, and he blamed it on the bumper. Blaming the bumper for not fixing itself properly??? That doesn't make sense to me.
12/18/2018
Alex W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent repair and customer experience coordinating the repair, insurance, and car rental.
12/15/2018
Rori R. VERIFIED CUSTOMER
Vehicle Make : Audi
From start to finish great customer service. The office staff and Andy Chan were very easy and courteous to deal with. The estimate was right on time and $ amount. Thank you for being experts in your field.
12/14/2018
Cecilia Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best experience ever for a car repair. You guys are wonderful.
12/13/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My car was there for several weeks and the pick-up date was delayed twice but yet the car was returned to me unfinished and with additional damage. The side marker light was not correctly lined up with the fender, the side view mirror was damaged while in the shop, my leather upholstery was stained and the valve stem caps were missing. Really?!? Did you need insurance company authorization for a part that costs less than a buck? Also, the car wasn't what I would call clean. Other shops I've used before always detail the car including using tire shine but not you guys but what would one expect from a company that wouldn't even replace the stem caps?
12/11/2018
Chelsea V. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely incredible service. All staff were very nice and helpful.
12/11/2018
Cristina G. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional and prompt service provided!
12/8/2018
Charles A. VERIFIED CUSTOMER
Vehicle Make : Ford
Don't change anything, perfect service.
12/7/2018
Gary Y. VERIFIED CUSTOMER
Vehicle Make : Honda
My wheel locks is missing from the glove compartment. The trunk interior lining is out of place and the spare tire cannot be completely concealed.
12/7/2018
Steven M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional, efficient , Beautiful !
12/5/2018
Alejandro H. VERIFIED CUSTOMER
Vehicle Make : Jeep
I called in on Monday 12/3 on the statu of my car. I was told it was completed and to pick it up at the end of the day. I go to pick it up and parts had still not arrived, so I wasted my time.
12/5/2018
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Honda
How fast a repair was
12/5/2018
Abigail A. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was not ready for pickup despite being assured that it was by your team. Absolute waste of my time. You still have the car
12/4/2018
Scott H. VERIFIED CUSTOMER
Vehicle Make : Ford
For me, communication is the key. Alioto's has good communication across all the customer contact points, estimate, car rental, and the front desk. Everyone was on the same page.
11/26/2018
Herbert L. VERIFIED CUSTOMER
Vehicle Make : Tesla
I did not use your service. You have the wrong email.
11/24/2018
Amy C. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes definitely satisfied
Aliotos took care of the repair for our daughter who lives out of town and they did an excellent job
11/20/2018
Isabel E. VERIFIED CUSTOMER
Vehicle Make : GMC
Andy was great and the car looks amazing!
11/17/2018
Marie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Big thank you to Wesley and the rest of the team at Alioto's Garage for a job well done. The email updates walked me through every step of the job and I didn't have to call and ask at all, which I can really appreciate! The car looks good and we were happy to have her back sooner than expected. Thanks again and keep up the good work!
11/16/2018
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Such high quality work, performed in a very timely manner.
Organized, professional and communicative!