great customer service. front desk team considerate and on top of paperwork and schedules. Andy discussed job with me
before and after.
12/20/2019
Sarah M. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I was so impressed with the service I recieved. Everything was so seemless and easy. It was the best experience I ever had gettng my car serviced. From the moment I drove into the garage I was treated like I was the most important person there. All the girls who work there are so professional and nice. The man inspecting my car was also very professional and told me what to expect with the process. Everyone who worked there showed pride in their job and seemed genuinely happy to work there. My car was ready before the expected date. I was updated via text through the whole process. I wull be going here for all my car repairs in the future. I will be recommending this shop to all my friends as well. Best service ever!!
12/20/2019
Britton H. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Great communication. Andy is super friendly and helpful. Car was clean on delivery.
12/17/2019
Christina B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Superb craftsmanship and excellent service. Especially helpful to have two rental cars to choose from which they coordinated with Enterprise.
12/17/2019
JOLYNN A. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I really like the way you provide ongoing status.
12/15/2019
RICHARD K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Your work was exceptional! The car looks like new, you even reapplied the new finish covering like the original. I will recommend your garage to everyone who needs your service.
12/13/2019
Michael M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I have been a customer since I moved to San Francisco in 2000. I have owned three automobiles and would not take them anywhere else. I am very pleased with the customer service and friendly staff. Also a plus to have Enterprise in same building.
Thank you for all that you do.
12/12/2019
Claire M. VERIFIED CUSTOMER
Vehicle Make : SMART
Top notch service, amazing work! Thank you guys!!
12/11/2019
Tal A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You all were FANTASTIC. Thank you!!!
12/10/2019
Christian D. VERIFIED CUSTOMER
Vehicle Make : SUBARU
The car was originally set to be repaired on 12/4. It wasn't ready for an additional 2 days, which resulted in my having to change plans and rent a new car because I assumed it would be ready for 12/4. In general, the experience was great except for communication and timeliness of the delivery, which is unfortunate since that's such a key component of the service.
12/7/2019
Michael F. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very helpful and friendly folks.
12/5/2019
ALAN F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Outstanding customer communication. Always satisfied with Alioto’s.
12/5/2019
Sergio Ricardo. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Well it take a month to be done because a replacement that didn't fit an the supervisor told me exactly what the problem was, but other than that the job is super an professional .THANKS Team !
12/4/2019
Laura R. VERIFIED CUSTOMER
Vehicle Make : SUBARU
From start to finish, the folks at Alioto’s were courteous and helpful. The job was finished on time and was beautifully done. I appreciated the email updates. I will only use this garage from now on!
12/3/2019
MARITA V. VERIFIED CUSTOMER
Vehicle Make : BMW
it was seamless... easy process - you guys did all the work. the agent I worked with at Alioto's was very helpful and provided me all the information I needed.
12/3/2019
Mark L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very low effort for me is what I liked the most. My truck was on time and looks great.
11/29/2019
RON M. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
we are please with the work you did. thanks
11/27/2019
Francine S. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Great service. Quick, thorough, professional, and repair was perfect. Returning my car all washed and clean was completely unexpected . Great job !
11/23/2019
XUEJIAO Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
21 days to fix a fender bender. Cost me real money as I had to put out of packet for the rental car every one of these days , which was like $15 each day.
Ridiculous.
Moreover, when I picked the car up after repairs, I had to wait almost an hour for you all to “bring it to the front”
Don’t appreciate the slow and lazy service. Do better
I did report my bad experience from you all directly to progressive.
11/22/2019
Max E. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Was told it was a one-day job on the phone in advance. Then told it was a two-day job once I arrived.