****was awesome, professional and personal. That's why I come back
10/23/2013
Robin R. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a great job! I will definitely return if needed in the future!
10/22/2013
Sheila G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mark Dunning kept me up to date on the repairs so I knew what was going on. I appreciate that the experience was painless! My car looks great.
10/22/2013
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Allan kept me posted the entire time and it was greatly appreciated.
10/20/2013
Malcolm D. VERIFIED CUSTOMER
Vehicle Make : BMW
Absolutely fantastic experience. Will never use anyone else. Great work. Great people snd a terrific business model
10/13/2013
Rich J. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything about my repair experience was first rate from answering my initial questions to when we picked up the car. I was amazed at how well the Abra people communicated what was happening in every step of the process. The people I dealt with could teach other companies how to deal with customers. Outstanding!
10/5/2013
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Acura
Great communication and service. Very satisfied.
10/5/2013
Larry M. VERIFIED CUSTOMER
Vehicle Make : Toyota
A very stress-free experience. Everything was explained in detail. A rental car was set up for pick up and drop off at ABRA so that I didn't have to worry about expending additional time. I would use and recommend ABRA every time (although I hope to never have to use a body shop again).
10/4/2013
Christa H. VERIFIED CUSTOMER
Vehicle Make : Honda
I am leery about auto body shops and you instilled my complete confidence in you. Thank you.
10/1/2013
Chris C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mark Dunning was an amazing representative, incredibly easy to work with and understanding of my needs. He is one of the best customer relations personnel I have dealt with in any service or retail situation.
Their turn around was great, and the result of the services was nothing short of spectacular. Based on Mark's assistance, interaction, and service I have referred two people already to seek him out specifically for their needed repairs.
Thanks again for the opportunity to deal with Mark Dunning, and I would appreciate it if he could hear about these remarks. No, I have never met him before and he did not mention this survey nor requested me to say any of the above thoughts.
Thanks for everything!
9/29/2013
Jose A. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Abbra aurora is great
9/25/2013
Adam M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome job I would definitely recommend anyone I know to go there
9/25/2013
Heather P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication and timely responses.
9/21/2013
Craig H. VERIFIED CUSTOMER
Vehicle Make : Audi
Love the text updates. Alan was fantastic and provided great customer service and relationship building skills. Would definitely use Abra again.
9/19/2013
Walter H. VERIFIED CUSTOMER
Vehicle Make : Nissan
All employees were courteous and respectful. I was kept informed of just about on a daily basis of the repairs. Just fantastic customer service and repair work!
9/18/2013
Jan A. VERIFIED CUSTOMER
Vehicle Make : Lexus
All the staff are extremely professional and client-serving. I am a manager in Client Services so I recognize and appreciate good service when I get it! Thank you!
Jan A
9/17/2013
Megan C. VERIFIED CUSTOMER
Vehicle Make : Ford
Mark at Abra was so wonderful, kept me updated on everything and made the entire repair process super easy and it ran smoothly. I'd defintely recommend Abra to all of my friends!
9/14/2013
Patrick R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the timely updates about the condition of my vehicle, and friendly staff. My one issue was with the detail job. I was told it would be cleaned, but the interior was not very well done. There was dirt in the carpets and other compartments were still dirty.
9/11/2013
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They are outstanding. Extremely professional and prompt