Communication was excellent. I could count on the information being correct. Everyone was respectful, honest and friendly.
5/9/2015
Rene F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience, beginning to end! Thanks.
5/9/2015
Samuil G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job done!
5/8/2015
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair work is beautiful. The staff was caring and friendly. The status updates were great. We were pleasantly surprised with the cleanliness of the vehicle.
5/7/2015
Krystle J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Had a great, easy-going experience.
5/5/2015
Marilyn T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Meredith Sorensen took care of the initial paperwork and was a pleasure to deal with. She was very professional and answered all of my questions which put me at ease after the trauma of my accident. Everything was taken care of in the initial contact and I felt that I was in good hands.
Mark Dunning handled the servicing of my vehicle. He was very friendly and reassuring in his handling my vehicle problems. Mark kept in frequent contact with me and kept me apprised of the progress of the repairs.
My husband and I are very impressed and pleased with our experience with Abra and Meredith and Mark and the quality of the workmanship appears to be top notch also. Thank you for a great job. I would highly recommend this branch to anyone.
Sincerely,
Dr. Marilyn T
4/30/2015
Janice B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was completely satisfying. I would recommend to everyone.
4/25/2015
Doug M. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent communication.
4/24/2015
Brian H. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys did a great job...thank you!
4/24/2015
David L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Allan was my primary contact. He was friendly and knowledgeable - He gave me a fair estimate and hit it. The work was done well. I'm pleased and if/when I have a need for auto body repair, I will be there.
4/23/2015
Gilbert C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
You did a great job!!! Thanks BOB
4/23/2015
Joan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
****was ver helpful and the entire process smooth. Thank you again.
4/18/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Audi
Brad was great and the whole experience was fantastic. You folks do great work!
4/15/2015
Frank B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleasant experience!
4/14/2015
Cristin P. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was quick and seems to have been well done.
4/12/2015
Leah-beth G. VERIFIED CUSTOMER
Vehicle Make : Honda
Streamlined
4/12/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Toyota
All looks good so far. Great you finished so much early.
4/11/2015
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks amazing and I was treated like I really was important to ABRA. In this day and age that's pretty amazing. I trust you!!!!
4/10/2015
David L. VERIFIED CUSTOMER
Vehicle Make : Toyota
For the future convenience of your customers, I'd recommend discussing with your insurance partners the possibility of handling multiple separate claims jobs during one visit, and billing the work out piecemeal, i.e; windshield replacement on one ticket, and bodywork on another. Scheduling two (or more) consecutive visits is often difficult for customers already juggling work, car-rental, etc.