Tiffany and Darren where awesome during this entire event.
Thanks
12/17/2016
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dan kept us posted regularly on status throughout the process.
12/15/2016
Rhyley L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I liked the text messages that kept me updated on the steps of my car. They were friendly and different from other companies.
12/14/2016
Jeff Q. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication, great service
12/13/2016
Victoria H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
These days I'm just expecting to get average to crappy customer service wherever I go, be it a restaurant or a body shop. Nobody seems to care about quality of service anymore. I can't tell you how pleasantly surprised I was with my experience with ABRA. Karla kept me up to date on the progress all along the way. I got my car back looking as good as it did when I drove it off the dealer lot 4 years ago. She is an outstanding representative for your company. I hope I never need your services again but if I do, I hope I get someone like her. You are doing great work and stand out above your competition.
12/13/2016
Janet B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair well done. Outstanding customer service!
Karla did an excellent job!
12/10/2016
Albert T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Poor quality work.
11/24/2016
James P. VERIFIED CUSTOMER
Vehicle Make : Ford
Karla did a great job of staying in contact with me throughout the repair process. I was also very happy that they owned up to minor damage caused to my truck during repairs. They happily fixed the damage and then some. The only thing I could suggest is that they need more help at the front desk as it was very difficult to get through to anyone on the phone. Calls went unreturned to me from messages I left and I was placed on hold sometimes for so long that I ultimately hung up. Get the young lady at the counter some help!
11/12/2016
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Honda
Darren was great!
11/11/2016
Lori L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Darren was great to work with!
11/9/2016
Paul C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work, great service!
11/5/2016
Patrick H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
After 3 times in for repairs my VW Tiguan handles like ****. You guys do not know how to work on VW. Bad bad bad, just very bad. My car is jumping lanes and pulls all over the road !
11/5/2016
Jennifer V. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service. Kept me informed.
11/5/2016
Alan Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for getting the work done in s timely fashion. It looks good, although I just picked up the vehicle today and haven't had time to inspect it up close in detail.
11/4/2016
Kristine R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dan did everything possible to help get my car fixed in a timely manner. I had regular updates which was very reassuring.
11/3/2016
Jesus S. VERIFIED CUSTOMER
Vehicle Make : Honda
Si me gusto como me atendi el seor darren fisher muy amable muy bueno el servicio excelente
11/3/2016
Don V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Always great to work with Karla D. Excellence and professionalism at its best
11/2/2016
Madeline H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well informed throughout the process. Friendly, fast service.
10/27/2016
Wendy B. VERIFIED CUSTOMER
Vehicle Make : Honda
All team members were courteous, easy to work with and conscientious of my time. I had my vehicle back as soon as I expected, in fabulous form!
10/24/2016
Kasey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on the truck. Excellent customer service. Very easy & straightforward. A pleasure to work with.