Professional, courteous, timely and great all around.
5/31/2017
Kori S. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was okay. My car has RV tow hook ups and on my car and on my previous bumper there were nice and small perfect square holes to accommodate it and you replaced my bumper and cut large jagged round holes in my bumper. I don't appreciate the way my brand new bumper was carelessly butchered. The inside of my car was detailed and I appreciate that but the floor mats were not placed back correctly and were all over the place and my seats were still down and I feel like they took my car apart and didn't bother to put it back together. The people here are very sweet and helpful but the overall details were not up to the standard they should be.
5/31/2017
Shellena A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was excellent!!! Thank you!!!!
5/29/2017
Allie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was satisfied with the quality of work performed and all the updates throughout the process but that was it. After, you receive a call from any shop in regards to damages to your vehicle while at the shop not caused by you and they have to keep your vehicle for a week longer is a huge inconvenience. I understand accidents happen but my vehicle was brand new with less then 4,000 miles on it and it was already bad enough that I wrecked it. The only compensation we were offered was the repairs done for free(which of course they should be) and a rental car(if wasn't for the hail storm back up we wouldn't have needed one) which does not justify the time and inconvenience of not having my truck while I work in construction.
The work was done in a professional manner and does look good but I would not recommend Abra auto body & glass to anyone after what happened to me and my vehicle while at your shop.
5/29/2017
Melanie M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was kept up to date on the process from beginning to end. The staff were professional and friendly. Repairs were completed in record time. Thank you.
5/28/2017
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was great to work with Karla. She did a great job and my car is back to looking almost new!!
Thank you.
5/27/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was amazed at the results and I'm very happy to hear about the warranty too. You obviously believe in your work and intend to stand behind it. Thanks so much.
5/24/2017
Dustin C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am satisfied with the repairs and the repair process. I was not completely satisfied with the communication during the process. Email updates were sent to other than the address I specified. Additionally, I learned the repairs were completed when the rental car company called to say that I needed to return the car.
5/24/2017
Karla R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job on my car repair and wonderful staff from front desk to the claim estimator. Thank you!
5/23/2017
Barbi C. VERIFIED CUSTOMER
Vehicle Make : Audi
Mark Dunning is over-the-top awesome! He took good care of me, and made sure everything with my car was perfect.
5/20/2017
Robert E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Solved complex attachment of bumper
5/20/2017
Glen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was extremely friendly and courteous. Darren Fisher was very thorough, clear and concise and took care of the repair job in only a couple days. Quite efficient! I would definitely recommend ABRA to any of my family members or friends without any hesitation. Thank You Very Much for an outstanding service!!! ... Glen H
5/18/2017
Robert L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great effort from ABBRA.. Dan Fisher was very helpful and informative A
5/18/2017
Danny R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job. Very good communication.
5/17/2017
Jim M. VERIFIED CUSTOMER
Vehicle Make : Honda
We appreciate Darren's friendliness and professionalism. He almost made this a pleasant experience.
Thank you for a job well done and getting it done early.
5/15/2017
Diane P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Karla did a great job along with everyone else. I was kept informed and if I had a question, I received an answer immediately.
Thank you for a great job.
Diane P