My right rear blinker and left rear driving light are not working. I would hope that would have been checked apon installation.
9/26/2018
Randy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional job and their communication with me about the repair was outstanding
9/22/2018
Linda D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark Dunning the Customer Service Manager was excellent at setting expectations and meeting or exceeding them.
Work appears to be excellent at this point in time.
9/19/2018
Patty C. VERIFIED CUSTOMER
Vehicle Make : Kia
The gentleman that I worked with at Abra was so professional and compassionate. I will definately return if needed in the future
9/18/2018
Julienne H. VERIFIED CUSTOMER
Vehicle Make : Honda
Darren was extremely helpful and made sure that my expectations were met.
9/18/2018
Harold S. VERIFIED CUSTOMER
Vehicle Make : GMC
Work done quickly and looks great!
9/18/2018
Carlos R. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent service very punctual
9/16/2018
Diane M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mark was great to work with, always kept me updated.
9/15/2018
Don M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
It would be helpful to have a clearer picture of how long the repair
will take. The communication was great and I
feel that Darren Fisher was patient and responded in
a caring way to my questions,
I am very happy to have my car back and in good
shape.
9/15/2018
Shelby I. VERIFIED CUSTOMER
Vehicle Make : Acura
Very happy...car looks great! Darren was very helpful.
9/12/2018
David C. VERIFIED CUSTOMER
Vehicle Make : Honda
Before having my car towed I called to ask how long it would take before my car could be looked at and was told 2-4 days. I felt this was acceptable and had my car towed to the body shop. After my car was already at the shop I was then told it would be 8 days before they would even look at it. It then took **** whole month for my car to be finished when there was **** day of work. I realize it took a few days for parts to come but that extends the repairs a week. If I had not gone on vacation with my family I would have ran out of rental days. I do not appreciate to be lied to. I expressed my displeasure and I didn’t even get a call from a manager before repairs started. I told the manager once I picked up my car about this and he said he would relay the information to his team. How does that help me?
9/12/2018
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Darren provided excellent service. He kept me informed at every step of the way. He was a pleasure to work with.
John Battilega
9/11/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mark was great in terms of communicating in a timely and professional manner on the progress of our vehicle.
As for the vehicle, it looks like a new car- very pleased with the paint job and the body work along with the attention to detail paid.
100% professional experience.
9/9/2018
Craig N. VERIFIED CUSTOMER
Vehicle Make : Honda
As always no issues
9/8/2018
Jay I. VERIFIED CUSTOMER
Vehicle Make : Acura
I was a little blown away when I heard there were 60 dents on the trunk of the car when all I could see was 2. I believe they were there but it would be nice to be able to be shown these in a picture or something of that matter. I could certainly see them in the hood for example and this was why I was surprised to find the trunk had even more.
9/7/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : GMC
Took longer than expected.
9/7/2018
Chris N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really appreciated the quality of service as well as the cadence of communication. It’s nice to know what’s going on. Thank you.
9/1/2018
Derrick M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing job. Great customer service and finished the work sooner than estimated.
9/1/2018
Timothy W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mark was very helpful and professional throughout the process. We were very pleased with the service we received. If we need work again we will call you first.