Friendly and attentive Staff. Great service all throughout. Would definitely recommend Abra to friends.
11/17/2018
Alice N. VERIFIED CUSTOMER
Vehicle Make : Toyota
No commet yet this time.
11/16/2018
Kurt L. VERIFIED CUSTOMER
Vehicle Make : BMW
Perfect. Darren pulls a 11.5 out of 10. Thank you.
11/16/2018
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept informed of what was going on; everything looks great. It was easy to schedule the work and easy to pick up my car.
11/12/2018
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Darren was wonderful about staying in touch regularly to update up on our vehicle. Staff did a thorough job of making sure the replacement parts were in good condition.
11/10/2018
Richard T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mark Dunning did a fantastic job keeping my informed about what was going on with my Corvette. There was some trouble finding a good part for my 98 Corvette but they kept at it and I am completely satisfied with the result.
11/10/2018
Carla B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Darren was very helpful. The repair was well done.
11/9/2018
Chad H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ethan was great! He was helpful every time we spoke, kept us updated on the progress of our car and was really accommodating. Thanks so much Ethan and Abra!
11/8/2018
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication with email updates.
11/8/2018
Michael A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck was in the shop for over two weeks and never got an update to what was going on. After my truck being in the shop for one week I went in to see if I could get update my truck, after talking to Ethan I never got a real time frame or ever what was taking so long. After I talked with Ethan I felt he was very unprofessional, during our conversations he had his ear buds in and I did not feel he was attentive what I had to say. It. My truck had a few major parts on the front end that needed to be replaced ie. bumper, grill and valance not sure what the long term issue was. When I dropped it off the paperwork says I had 30,974 now the odometer reads 32,727. One night I saw that my truck was in the front so I stopped by to take a look to find it unlocked with no one around which is concerning. When I looked at the truck the lines wear off and both side of the bumper wear pushed back into the wheelwells and when I brought that to Ethan’s attention that Monday he didn’t seem to know about it. This was after he said that the truck was ready for pickup that day.
11/8/2018
Mark A. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks great. It just took too long to complete. I was told it would be around 3 weeks and it took over 5 weeks.
11/3/2018
Linda K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was friendly and very easy to work with. Keep me updated and the car looks great. I will use them again .
11/2/2018
Curtis W. VERIFIED CUSTOMER
Vehicle Make : GMC
Mark was very good at keeping me informed. I always knew threw his emails and text messages what was going on. When I picked up my truck he knew I was interested in how the repairs were preformed and took me on a tour of the repair shop. Great service and consideration of my desires.
11/2/2018
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very friendly and explained what would happen while my car was with Abra. Darren kept me informed on the progress and when my car would be ready. Being able to leave the rental car there when I picked up mine was really helpful! I appreciated all the information I received.
Pat
10/30/2018
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mark was awesome keeping me updated on the progress of my vehicle.
10/30/2018
Chris K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark Dunning was great
10/29/2018
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
10/26/2018
Katie D. VERIFIED CUSTOMER
Vehicle Make : Ford
Over was a great experience. I was kept well informed & the process was easy & painless
10/26/2018
Glenn B. VERIFIED CUSTOMER
Vehicle Make : Ford
I understood from Abra to tell
Me that there would be a rental car reservation already made and coordinated on the day of dropping my car off for repairs at abra. That never happened and I was left with great frustration that morning. Then I was told to get my own rental. What???? Turned out there were no rentals available at enterprise and I was greatly distressed.
Other than that disconnect abra service and updates was exceptionally pleaseing. My car looks excellent. Great body work. The staff members were all very professional and pleasant.
10/25/2018
James P. VERIFIED CUSTOMER
Vehicle Make : Ford
The updates were awesome, everyone seemed genuinely nice