Your front office team is highly efficient and very pleasant, they made my experience a pleasant one. I am very happy with the work performed and give you four stars out of four.
9/1/2015
Antonio P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your frequent progress reports provided peace of mind as to expected delivery time.
8/29/2015
Seta S. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything was well done.thank you ???? so much I was so glad to have my car ???? back. And it look perfect!!!!
8/29/2015
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job looks great. I am completely happy with the work and with the team's customer relations. Work was on time. Best of all, there was regular updates so there were no surprises.
While I will call back for the re installation of my bumper guard when I find a piece replacement, I would rate the service I experience a perfect score.
Thank you very much to all!
8/29/2015
Jenny C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Janet did her due diligence and provided consistent updates/progress on my bodywork. The FixIt crew did a great job (exceeded estimated time of completion) on my car! Thank you.
8/28/2015
Judy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Extremely well organized.
8/27/2015
Michael W. VERIFIED CUSTOMER
Vehicle Make : Acura
Great Communication.
8/26/2015
Mary A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for fixing my car perfectly! A job well done!
8/25/2015
Alexandria M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to commend the company based on the representative I worked with, she really made all the difference; Samantha Leonard is professional, personable, efficient and thoughtful. I truly appreciate her help and care and would gladly refer business because of her service.
8/23/2015
Martha M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only dissatisfaction was regarding the Hertz rental car. I thought the facility was at Fix Auto, and was disappointed that it was actually about 20 minutes away, in Placentia. The facility there was dirty, I had to wait a long time for service, and the car was not really clean. Otherwise, I was happy with the Fix Auto service.
8/22/2015
Janet C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love your customer service.
8/22/2015
Ingrid M. VERIFIED CUSTOMER
Vehicle Make : BMW
Absolutely great result!! We picked up our 2004 BMW 325i today and the car looked amazing. The quality of the repairs and finishing work surpassed my expectations. Looks like you even washed, waxed and detailed the exterior and engine! The girls in the office, Samantha and Holly were always available to answer questions and to help us through the process. They called us back right away and always were helpful which alleviated all the stress of having your car in the shop. I will recommend Fix Auto to anyone who's in need of an excellent auto body shop. Thanks
8/21/2015
Martin A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No comment at this time
8/20/2015
Steven C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job, well done.
8/20/2015
Patrick O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service! Not one complaint.
8/20/2015
Sylvia M. VERIFIED CUSTOMER
Vehicle Make : Acura
Job well done.
8/17/2015
Jacquelyn E. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was not expecting to get the experience I received. From beginning to end it was a very pleasant and enjoyable experience. From the daily updates in the status of my vehicle, to the end where they went above and beyond to return the vehicle in better more immaculate condition than when I originally took it in with. The carpets are fluffy and There are sparkles and glimmers in my dash and console, that I haven't seen since the day I drove it off the lot. Overall, 10 In overall Experience.
8/16/2015
Rhoda V. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm very impressed with the great customer service you've provided from beginning to end. I do have to bring my car back to get advice on the sound I still hear when opening my car door. I thought it would go away once my fender got fixed but it didn't. I love getting texts of the updates on my car. I would highly recommend Fix Auto to my friends & family. Thank you for your great service!
8/16/2015
Emily T. VERIFIED CUSTOMER
Vehicle Make : Lexus
I'm extremely happy. Such a professional and pleasant experience!
Thank you!
8/16/2015
Mark U. VERIFIED CUSTOMER
Vehicle Make : Honda
I would have been more satisfied if my car would have been ready on the original date given and that I would not have had to come back for you to install new molding on the back door and fix the door lock, but you addressed both issues quickly and recovered well.