Great customer service from beginning to end and the car was so clean! Great job!
4/13/2018
Mary E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
There is one office girl that is unbelievable. She makes you feel very welcome and she has excellent customer service skills. She is a rare gem these days, typically you find kids with a attitude. My hat is off to you. I’m sorry I didn’t get her name but I hope you express how thankful I am to her. She is head and shoulders above the others so you should know who I’m talking about.
The other person is I believe Jason. Again he was very help with great customer service skills. Without these two people I would never return to Fix Auto because the other people I am in contact with were not helpful at all.
Please give my thanks to Jason as well.
Thank you
Mary E
4/13/2018
Owen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice job and people were great. Valerie was very helpful. Give her a nice raise
4/7/2018
Manuel B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service and helpful staff. Everything was completed professionally.
4/7/2018
Darryl B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful staff.
4/7/2018
Jennifer E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job
Friendly staff
4/4/2018
Henry N. VERIFIED CUSTOMER
Vehicle Make : Honda
ALthough there was some miscommunication at the beginning, at the end my car was brought back to its original state minus a few new stains I cleaned up
4/1/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Things that were bent are still a little bent. Painting of the fender apears to have been done w/o removing the flare piece—there’s paint filling the natural gaps between the two pieces which looks tacky. Is it critical? No. But for a brand new $45k vehicle and the most expensive car I’ve ever bought, to have such a typical “good enough” job done was disappointing. Do I want to give it up for a week again to make it better? Probably not. Bottom line: this didn’t change my opinion of the quality of work body shops tend to do in general.
The people were nice. The text updates are nice. Cleaning the car was nice. So, service is an A. Work quality maybe a B.
4/1/2018
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional. Efficient and under the circumstances, very easy to go thru. Highly recommend them.
4/1/2018
Heather F. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was super friendly and welcoming! They were able to answer all of my questions and took very good care of my car and me. I highly recommend using fix auto for vehicle collision repairs. Their service is excellent and my car came out looking like it was brand new! Thank you guys!! :)
3/31/2018
Taylor N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was really nice and made the process go as smoothly and quickly as possible. My car was even ready earlier than expected. Overall had a great experience.
3/28/2018
Neal H. VERIFIED CUSTOMER
Vehicle Make : GMC
When it came time to pay for my vehicle, fix auto would not take my chech. I was embarrassed and annoyed. My debit card, for the same account, processed immediately. I am sorry I used fix auto. I probably will not use you in the future.
3/24/2018
Christian P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service, helped me through the whole process and even made the car clean and presentable!
3/22/2018
Lowell H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful I was thrilled with the work you guys did on my yaris hopefully I won't need you again but thank you thank you tell your boss what ever he is paying you it isn't enough lol Betty Jo Howe
3/21/2018
David G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was amazing! The car looks new! Thank you!
3/15/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Team did a super job. This is my third visit and each one has been a great experience.
3/13/2018
Martin W. VERIFIED CUSTOMER
Vehicle Make : Toyota
A trouble-free experience, and an on-time delivery.
3/12/2018
Audry C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please call me, I think I left my key ring on your front desk. ****-****-xxxx, Audrey Chin
3/11/2018
Tara A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fix Auto did a great job! The office and staff were very nice.