Search

Real Reviews from VERIFIED CUSTOMERS
Mary S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Quality work with great customer service! Thank you.......
1/1/2019
Karen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
You and your staff were superior in keeping me informed on a daily basis. The repairs were done in a timely manner. Carol, your receptionist was so warm and friendly. Thank you. I would recommend your company to anyone in need of your services. Thank you, Karen B
12/13/2018
Timothy . VERIFIED CUSTOMER
Vehicle Make : Lexus
Had a very good experience. The person on the front desk always was pleasant and kept us updated on our car repairs and parts that were ordered. Great work.
12/11/2018
Delores . VERIFIED CUSTOMER
Vehicle Make : Ford
Very good experience! I would recommend Auto Works to friends and family!
12/6/2018
**** B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did great work, keeping me updated on the car was also very helpful
12/1/2018
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Constant update and communication. Friendly staff
12/1/2018
Amy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is still damage to my car from the accident. Apparently collision center was just told by the insurance company about the front of the car and failed to follow up with me about additional damage to other areas of the car. The damage involves a tire of the car too so the safety of the car is in question. In addition the car is now making a sound it wasn’t before as if plastic is banging against itself. I will be taking it to my regular mechanic to make sure everything is present and working the way it should be. So now after waiting almost three weeks for my car it will have to go back and go through the whole process again. I am really disappointed.
11/29/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Very professional and courteous
11/9/2018
Donald P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Staff thank you ???? Donald P
11/8/2018
Peter S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks great. Definately went the extra mile with the detailing of every nook and cranny of my truck. Almost like i bought it brand new again. Thanks for the amazing work!
11/7/2018
Karen B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Things started out rough and I was a little concerned, but eventually, the job was completed to my total satisfaction, Job well done!
11/6/2018
Frances W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was pleased at how quickly the work was completed. My car looks brand new. Thank you.
11/4/2018
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Audi
Very easy, hassle free experience! I never had to worry or feel like I was a bother. Everything was explained clearly & insurance and rental processes were simple and professional.
11/2/2018
Keith S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work from the first phone call to pick up of my van.
10/27/2018
Robert J. VERIFIED CUSTOMER
Vehicle Make : Ford
I want to compliment your front desk employee who is so professional, knowledgeable and courtess. She is definitely an asset to your firm. I feel as if I have a new car now. Very well done and without the hassle of working with insurance. They take care of it all
10/26/2018
Michael R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I have used Auto Works in the Lewes location 3 times. Additionally, I have sent 3 other customers there. The 3 I sent were NOT SATISFIED as well. My Mercedes 2100 e350 Convertible had damage to it when I picked it up. Additionally, someone ran over shrapnel and blew out my tire. Yes, Auto Works eventually got me a new tire 4 days later. My headlamp trim was not put back on and thrown away. Now I am riding w/ mixed matched headlights. I have notified my insurance carrier and expressed my dissatisfaction/ Auto Works and will continue my journey. Word travels fast in ol' Sussex County.
10/26/2018
James J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Daily updates were appreciated.Quality work!
10/19/2018
Charles F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks to everyone who made an unfortunate event, Painless. Thanks to Heather and Carol for exceptional customer support.
10/19/2018
Roy Z. VERIFIED CUSTOMER
Vehicle Make : Audi
Attention to making sure that OEM parts were used where required was much appreciated. Good communications on updates.
10/18/2018
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Done on time as said. Work was well done. Super nice place to deal with. I recommend it
10/6/2018