Friendly customer service personnel. Perhaps a little too bubbly and cheerful but that's probably because I'm a little jealous.
The AC in the waiting room could be down about 4, But other than that it was a very smooth and courteous experience.
9/11/2013
Robert F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks very much! Great job!
Robert F
8/30/2013
Parivash T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes I am very satisfied
8/27/2013
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciated the text updates and the calls by Danielle. Though the car wasn't ready until day after initially estimated, the overall process was relatively quick and easy. Thank you again!
8/15/2013
Donald C. VERIFIED CUSTOMER
Vehicle Make : BMW
Amanda did a fabulous job in moving the process along. Great point person and should be commended.
8/11/2013
J L. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent service!
8/10/2013
Bill M. VERIFIED CUSTOMER
Vehicle Make : Toyota
your office staff is really perky and upbeat; making your customers happy to have chosen you.
8/9/2013
Eddie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome Job
8/9/2013
Chan Ho. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had an estimate from your shop to submit it to AAA and they have the estimate now. As the car was hit by 2nd party I was waiting for the decision. AAA finally agreed to allow me to fix my car using my insurance so, my daughter dropped the car with the claim number. It was definitely supposed to be paid by AAA. I really don't get it you guys charged to my daughter with more higher price. I need to know your response before I contact AAA with this. Please be advised thst AAA referred your shop for me.
And I have some quality issue.
****. You missed the touch up on left front locket panel as promised.
2. It has a paint defect on left rear bumper corner.
Please advise me.
***-***-**** / Joseph Park
7/26/2013
Phyllis C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Excellent service. Thank you all.
7/13/2013
Darshita S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service, regularly updated with the status
7/10/2013
Jerome C. VERIFIED CUSTOMER
Vehicle Make : Honda
The employees were very nice and I was satisfied that it didn't take too long for me to get an estimate.
6/29/2013
Rashonna O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service. Quick speedy response
6/22/2013
Nick S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was awesome.
6/22/2013
Ramon L. VERIFIED CUSTOMER
Vehicle Make : Honda
Fix Auto Irvine not only practices excellent customer service, but
they excel in the execution.
6/16/2013
Duane E. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff was great and kept me well informed while they had my automobile. It was very helpful.
6/14/2013
Bruce R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service. Daily updates great. Took care of corresponding with insurance co. Very pleased and would highly recommend. Professional and friendly. Clean shop. Job well done
6/13/2013
Taraneh A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very happy with the service . They did excellent job on my car.
6/8/2013
Nathan R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
6/8/2013
Gerald T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Amanda and Danielle are great. Thank you for another job well done.