I liked text updates. Everyone stayed in touch. Positive from office to pickup.
3/30/2016
Kathleen G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fix Auto is such a great operation. They fixed my dented & broken car in 8 days and kept me notified of its progress neatly every day. They are courteous, professional, and efficient!
3/30/2016
Michael J. VERIFIED CUSTOMER
Vehicle Make : Nissan
continued.... I then called my AAA rep, who advised me to take my truck back to FIx Auto to have the issues diagnosed, as they are a full service shop, not just a body work shop. I've set an appt for tomorrow morning, to drop off my truck again, and I'm sure Zach, my Fix Auto mechanic, will take care of any residual issues as well as he did the primary issues. Zach was very helpful as well, and a pleasure to work with. I will definitely refer Fix Auto to friends and family. Thanks again.
3/29/2016
Charles L. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very responsive and curtious with my time and car. Very professional, and curtious staff. Car came out great!
3/27/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for doing such a great job.
Appreciate it!
3/27/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and very professional staff. 10 of 10
3/26/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs looked great. Very small paint difference in match which should be expected but it was done to my satisfaction. I would use you again.
3/24/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jen and Zack were amazing!!!
3/23/2016
Heidi B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you you did an amazing job!!
3/23/2016
Heather J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very responsive, great communication, car returned days earlier than promised, and great work too! Friendly staff, couldn't ask for any better, thank you!!
3/19/2016
Marjorie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely pleased with everyone who helped me at Fix Auto Irvine. Everything was clearly explained. The staff is attentive, polite, and friendly. I'll bring all my dents to Fix Auto. Thanks so much.
3/19/2016
Mai S. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent customer service, partnership with Enterprise made a stressful situation (relative to car repairs resulting from collision accident) so much easier to manage.
3/19/2016
Janani K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you guys for being so prompt at answering all my questions!
3/18/2016
Jenn T. VERIFIED CUSTOMER
Vehicle Make : Acura
Zach was extremely helpful, patient, and had great customer service. This job is not easy- but he still at the end of the day helped me answer all of my questions to the best of his abilities.
3/18/2016
Christine B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you so much for the excellent service!
3/10/2016
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jen was great!
3/3/2016
John F. VERIFIED CUSTOMER
Vehicle Make : Honda
Vg
Great service
3/1/2016
Rickye L. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm s repeat customer and chose Fix because of past experiences. I feel valued and all of your staff is very engaging.
By the way my car looks great !
2/28/2016
Anna V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Time will tell if the repair was done properly
And there is life time warranty according to the service agreement I received from Fix auto
However, I would have preferred an explanation on how the payment received from Mercury Insurance. When I was told conflicting stories , I felt there was something "fishy"about the whole circumstances
2/27/2016
Sera K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was returned to me with a deep scratch and damage caused by your facility. The repair was also done in a quality below what I expected from an AAA aproved facility. Perhaps you tried to hurry tofinish by the promise date but I believe quality of repair is more important. I am very dissapointed with the results.