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Real Reviews from VERIFIED CUSTOMERS
Chih-kuan W. VERIFIED CUSTOMER
Vehicle Make : Honda
Your service is awesome! I appreciate the periodic text updates that kept me posted of the progress of the repair. thank you!
5/16/2017
Madhuri P. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent Service
5/16/2017
Corissa T. VERIFIED CUSTOMER
Vehicle Make : Toyota
EVERYONE at the Irvine Fix Auto is AMAZING! They all work as a team and they all care about the customer. I would love to list out each and every name of all the people I interacted with but I don't remember them all. Needless to say they all ROCK! From Zac, Lynnsey, Katie... everyone is just awesome. And my car was returned to me fixed and washed and it was obvious they all care about the work they do. THANK YOU!!
5/15/2017
Robert N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Service! Thank you.
5/15/2017
Terilyn W. VERIFIED CUSTOMER
Vehicle Make : Fiat
-Work on the car was great! I was very satisfied with the service and they cleaned the inside of my car which was a nice bonus :) -Service at the front desk was fast and resourceful, giving me updates about my car repairs throughout the week -car rental was easy and I liked being able to drop off the rental at Fix Auto which isn't always a guarantee with some other auto shops
5/15/2017
Brenda S. VERIFIED CUSTOMER
Vehicle Make : Ford
The Staff at Fix Auto Irvine was GREAT! I worked primarily with Zach; but also had very positive interactions with Lynnsey, Arthur and Katie. They truly helped to make a very stressful situation less so. I can't say how much I appreciate that. I would definitely do business with them in the future and will recommend Fix Auto to others!
5/14/2017
Rita H. VERIFIED CUSTOMER
Vehicle Make : Acura
Friendly staff, very accommodating, done quickly and car looks great! A very happy customer and should I ever need body work in the future, this is the only place I would ever go! AND, the price was right! Thank you, FIX AUTO for an exceptional job!!!
5/14/2017
Barrie C. VERIFIED CUSTOMER
Vehicle Make : BMW
Kept me informed of the status of my car.
5/13/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am a returning customer from last year I brought my car to repair the damage and was very please to see my car looked very good. Today I brought my car back from another damage and just got my car back and it looks very nice. Zack and Robert was helping me and they were very kind and helpful. I definitely will come back if I need a repair for my car.
5/12/2017
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really appreciate that every staffs i encounter with are so patience, polite, helpful! When i could not find the ride home after i dropped off the car, they arranged a young man Anthony drove me home. The repair work is wonderful, as good as it can gets!! Thanks!
5/10/2017
Tzu Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
First, all the lady's at the front desk are very nice and helpful. Although I asked lots of questions about the details, they answered me with patience and politeness. Second, you updated the fix process to me by email every day; it is very thoughtful. Finally, I got my car back with a perfect condition!
5/6/2017
Allyson G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was kind and helpful. I liked the updated text messages to keep me informed on the progress of the repairs. I will recommend Auto Fix Irvine and will use you again, but hopefully I'll stay accident free! ????
5/6/2017
Debbie T. VERIFIED CUSTOMER
Vehicle Make : Mazda
great customer service and I loved the text messages to keep me informed of the progress
5/6/2017
Jagadeesan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
10/10 - service performance
5/1/2017
Richard J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Alberto and Deanna were very helpful in helping me get my car fixed after I had my first accident - At 80 years old, I wasn't sure about the process. My corvette turne4d out as beautiful as when I bought it - Thank everyone for the beautiful paint job and the very appreciated car wash -
4/29/2017
Inho S. VERIFIED CUSTOMER
Vehicle Make : Acura
Exemplary customer service and impeccable repairs on my car. Grateful to the entire team!!
4/28/2017
Cheri S. VERIFIED CUSTOMER
Vehicle Make : Toyota
First of all my car looks great! Also, every single person I came in contact with at Fix Auto Irvine was competent, very nice and so helpful, especially Lyndsey, Zachary and Deanne(?). The whole experience was wonderful and I would highly recommend you to others.
4/28/2017
Carmen A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
very professional job
4/25/2017
Keleigh E. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was amazing and personable. They made my situation feel important, and not just like any other customer or person with a hurt car. I have only praises for the staff who helped me. My one complaint is, even tho I do know I am responsible for the loss of anything in my car, I did have money stolen from inside. This money eas hidden in a cosmetics bag ad well, so evem though I take onus of leaving anything in the car, it is sad and scary to think that the employees who work on the car, those I most likely don't meet, go through all personal belongings on the off chance something is worth taking. I could "understand" if I left something of value out in the open, in plain sight. But when one has to search, like really rummage, for something to take, it is sad, and I think those at Fix Auto should know that that is happeneing.
4/24/2017
Pavinee T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!!!
4/23/2017