Fix Auto Irvine

Lynsey is great!

Everyone was very helpful and courteous . I love getting text updates and the whole experience was very nice .

Perfect experience. Thank you

Great front desk people

Updates through email was very useful.

I loved that we got daily texts to update us on the status of our car! Lindsay was super friendly when I picked my car up! I was also pleased to see they washed and vacuumed my car! This is our 3rd car being fixed here and will be the only place we ever take our cars! Thanks Fix Auto Irvine!

nice job

LINDSEY H is an amazing asset to your company her customer service skills are top notch! Take good care of her.

I loved how I got texts about the status of my car and could constantly check a link about where it was at with the body work. They even included pictures! Love this place.

Lyndsay was terrific when I asked her to rescue something from my car that I had left behind. I really appreciated the seamless communication FixAuto had with AAA. I often heard from both entities in the same day, with the same info, which made me feel very confident that my case was being handled well.

Great experience, excellent work, knowledgeable and friendly employees.

Great Job. Friendly and professional service.

Keep up the good work!

so far so good, minor repair but the mirror works and inside/exterior pretty clean...i know the area gets "dusty" so that's understandable...good job1

Car looks better than new. Appreciated the great service,especially the up-dates

Everyone is nice! Thank you!

The people were very nice. They did a great job on my auto S430. I would recommend them over Fletcher Jones dealership. R Dorante

Lynnsey is awesome. Great service, frequent follow ups, appreciate all the emails and communication. Great customer service, never had to worry about anything. Top notch people to work with. Thank you!

Great jobs! 100% satisfication

I think my car should be washed and cleaned before returning. The voice mail message also indicated I should call ahead of time to ensure there was enough time to clean it up. That was on Saturday, May 13. I called around noon on May 15. When I got there, my car was dusty and spotty due to rain. I understand it got unexpected rain in the morning. That doesn't mean the crew shouldn't wash it. The lady walked me out to check my car. She asked me to check on the repair. Honestly, I couldn't see anything. She asked if she should clean it up so I could see better. Seriously? That was an after-thought...I was disappointed. I used my hand to dust off the area. I mean I would think she shouldn't have had to ask. To top this off, I saw oil crease on my dash board screen and dirt stuck on my steering wheel. Oh, there was some dirt marks on panel that opened the trunk. Maybe there is no policy to do detail clean. But I would say there should be policy to keep my car clean to how it was sent in. This is 3rd time I have used your guys for my cars. I don't have complaints about the repair. I just think you should raise the bar on cleanup work. I personally think it is logical to have at least a cloth to wipe down the area for my inspection, even if car wash costs money!