I appreciate the text updates. Communication was clear and timely throughout. I felt like they respected my time. Employees are so kind and detail oriented, they replaced the tiny screw I had lost a while ago on my car key. They really go above and beyond!
11/22/2017
Jose F. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service at Fix It Auto was amazing from the time I dropped off my vehicle to the time I picked it up. They helped with coordinating with insurance company and made everything go so smoothly. Best experience given the circumstances
11/20/2017
Carmen H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brandon & Christopher were incredible with their professionalism, superior quality of service to my auto and to customer service. They anticipated my questions and concerns that I never felt lost or insecure about a process I was very new to. I knew immediately I made the right decision buy picking this company Thank yu once again !!
11/20/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always good service
Thanks
11/18/2017
Halfdan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service - made the whole process were simple. FixAuto taking care of the communication and authorization with the insurance company.
11/17/2017
Gary H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
very good service
11/15/2017
Amin A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job! Great and respectful team
11/14/2017
Debbie R. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome work with thorough inspection of all work that was very well done!
11/11/2017
Eric R. VERIFIED CUSTOMER
Vehicle Make : Honda
Manny did a great job on my vehicle. And I believe his name was Chris at the front desk was super helpful.
11/10/2017
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Alberto and Chris were very helpful throughout the process. They are both very friendly and knowledgeable. They repaired damages resulting from two claims at the same time and were great about communicating with the insurance companies and keeping me updated. The body repair and paint is the best work I’ve seen. It is seamless the the paint matches perfectly. Fix It is my repair shop from now on. Thank you
11/10/2017
Conrad R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
FIX AUTO made it very simple and easy to get my Infinity SX70 back to the condition I want a vehicle that I drive to be. Clean and classic looking, WITHOUT ANY SCRATCHES OR DENTS! Your repair planner Alberto Benavidez was very helpful, informative and easy to work with and made this transaction for easy. Couldn't believe how fast a turn around it was from the time I drop my car off until I received the call to come and pick it up.....great service!!!!
11/9/2017
Giang Quach. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff members were extremely friendly and helpful throughout the entire process. The car feels like it's completely new and I really appreciate the effort they've put in.
11/9/2017
Christine C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied with my car. Everyone, starting with Chris, Zack and Katie were very prompt with updating me with my car daily. Thank you!
11/8/2017
Jacquie D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was friendly, professional and helpful.
11/8/2017
Laura S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very knowledgeable with working with my insurance. Chris was very professional and great about keeping me updated with the status of my car. He was kind enough to let me drop off my enterprise rental and have them pick up the next day for me. Extremely happy and satisfied with the Fix Auto and the work that was done to repair my car.
11/8/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris, Katie, and Alberto were all wonderful and made this experience great
11/5/2017
Malalay M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I just want to thanks for the best work and customer service that you provided.
11/4/2017
Diane E. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional, great work, very happy Priscilla Ertley
11/4/2017
Elaine A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole process was so easy with Fix Irvine. Chris and Zach were incredibly helpful and communicated with me and my insurance company regularly throughout the entire repairs process. To top it off, the job was done very well and ahead of schedule. Will defiiitely recommend to others!