Abra Auto Body Repair of America - Aurora

This is the second time Abra has worked on my car. I am very satisfied and happy with the work shop has done and would highly recomend you to every one in need of auto repair. I could not have asked for a better experience.

Great staff! Always friendly and very helpful

It isn't quite finished yet, waiting on **** part. However otherwise experience was very good!

It looks very nice and it was done quickly.

Great service, very satisfied!

Your shop kept me up to date with what was happening with my car, which made me feel like you really cared about the customer. And you truly made my car look beautiful and brand new! I will always recommend you to any and everyone looking for repair work on their car! Thank you for the great work!!!

The quality and customer care were unmatched!

I had a WONDERFUL experience taking my vehicle to be repaired by your well-trained and very courteous staff. The receptionist, Jaymee, was friendly and helpful when I called and also made the drop off and pick up very easy. I didn't have to worry about arranging the rental car or calling anyone else. It was there within 30 minutes of my arrival (I was early) and I left it with them when I picked up my car. With my super busy schedule, that was a welcome relief. Justin was so informative and friendly, he put me at ease when an additional issue was found with my car. He kept me up to date daily so I didn't have to wonder what was going on. He's a great employee and you are very lucky to have him. His customer service is phenomenal. Troy went above and beyond when I realized I'd left my laptop in the trunk of my rental car. I called a bit frantic because I was almost to school. He very graciously got my laptop out of the rental and secured it for me to pick up. He was friendly and cheerful on the phone, not annoyed with my oversight. I'm sure he has better things to do than collect items left behind by customers that are in a hurry. Fantastic service all around and my car looks AMAZING! The detail guys don't miss a thing and it runs and looks brand new. I want to steer clear of any accidents, but if I do get in one, I have peace of mind and confidence in this company's ability to repair my car like new while providing top notch customer service. You guys rock!

I was completely satisfied with everything that I had all my interactions with address everytime I call able to get ahold of somebody was always able to talk to somebody and have any questions answered always more than willing to help out to figure out whatever we need to do great customer service

Your business has great customer service and I liked the work done to my vehicle at the Aurora location. Thank you

I've not yet been able to speak with anyone, so perhaps this comment is premature. However, our Suburban is a 'Z71' and the work was done as if it is an 'LT.' Perhaps there is no difference, but I am not yet convinced. Also, the paint on the bumper seems to be more like a satin finish instead of a gloss finish, and there is an immediately recognizable difference between the bumper paint and the paint on the body of the Suburban. It is my intention to call the local ABRA folks on Monday to discuss. THANKS!!

The Abra rep I dealt with, Justin, was awesome. He was vey professional and made sure to explain everything to me. He thoroughly answered all questions. I thought Abra did a great job on my vehicle. Now I know why my Honda dealer suggested you guys.

Thank You so much for awesome repaired, with Abra Auto Body & Glass. I was so happy, my toyota back to home. Everyone I talked to was super friendly and professional. I've referred a few friends recently. Thank you justin and all ABRA Auto Body & Glass people who helped me.

You guys were amazing. So professional! I also appreciated the text updates.

Everyone was very professional. And made us feel like we were like family I would recomend your company to all my family and friends thanks again God bless u all

Great job thanks Justin and tony did a wonderful job

great service and job as always

Excellent work and great communication. Thanks!

You did a great job with my Jeep! Justin was wonderful to work with and kept me up to date on the progress of my car. I will be recommending you to my friends and family!

I have never experienced such amazing customer service anywhere. This was the second time I've used Abra and it is so incredible the care, compassion and communication from entry to exit. Trust is hard to find in your industry and I have 100% trust in each of your staff members. I know that my car is in good hands and isn't tampered with. Keep up the good work. I will always be a loyal customer and recommend you to everyone.