I was very impressed with the daily updates received about progress of repairs . I always knew at what stage repairs were. I was also impressed at how quickly the whole process was completed. I always felt like a valued customer. Thanks for all you have done.
1/21/2017
Jeff N. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have unfortunately had to bring 2.cars in for damage. Both times this ABRA has been a wonderful experience. Thanks
1/21/2017
Percy W. VERIFIED CUSTOMER
Vehicle Make : GMC
The customer service was great. Jackie was awesome . I would use the service again and recommend others
1/21/2017
Jason F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience from start to finish!!
1/19/2017
Jamie P. VERIFIED CUSTOMER
Vehicle Make : Honda
The team at Abra Auto Body in Aurora was amazing! One of the most frustrating things about this car accident was the lack of communication I had from some of the other aspects involved in getting my car repaired. But that wasn't the case with Abra. Aaron was very communicative from the start and throughout, helping me understand the entire process. Jaime also was great at the very beginning, sensing my frustration and desperation at how long everything had taken prior to Abra getting my car, and the estimate was done in ****/3 the time they originally said it would be, which helped better my situation, knowing my car was in good hands. Thank you for a great experience!
1/18/2017
Frances G. VERIFIED CUSTOMER
Vehicle Make : BMW
ABRA's staff were extremely helpful and very thorough and, professional. I was very pleased with the service I received.
1/14/2017
Edna L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jackie was wonderful she called me every other day with updates which was awesome. And the guys that worked on the car did a wonderful job you can't even tell that it was involved in an accident. Wonderful job
1/8/2017
Victoria F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The updates every couple of days were awesome! The original estimated date it would be done was spot on! Thank you so much! My car looks amazing!
1/7/2017
Linda A. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with the staff & the work. Very nice job & went beyond what asked. Always kept in contact on what they were doing to my car next. They finished in two days. Sooner than I ever thought. I would highly recommend them to anyone!!!! Aaron Mahoney was the best to work with & took care of me beyond what was expected.
1/7/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told one deductable figure for both claims by Jeff and asked to pay a different amount by Abra.
1/5/2017
Anggia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, on time, geat quality, great communication.
12/28/2016
Sheri M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was great! Very professional. The staff made this experience stress-free. Thank you and love the finished job!
12/15/2016
Joan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and helpful made this process hassle free. I really enjoyed the timeliness as well as the updates
12/9/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks! We are a repeat customer and need your services again for a non insurance job. So we will be contacting you soon.
12/9/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Buick
Very pleased with everything except that they had my car from November 9 until December 5th. Jackie always kept me posted, but that was a long time.
12/6/2016
Angelito L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding Job. Thanks to Jackie for a job well done, she always let me know was going. She's great and knowledgeable. That's why I came back for the second accident.
12/5/2016
Tiffany H. VERIFIED CUSTOMER
Vehicle Make : Audi
The work was done correctly, as expected....but picking up a cleaned car was amazing!!! AND UNEXPECTED!!! Thank you.
12/2/2016
Larry K. VERIFIED CUSTOMER
Vehicle Make : Acura
I would say you need more communication from the employees on updates instead of allowing the auto text do all the work. Customer service is key.
11/29/2016
Louis J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job by Abra a 100% experience in all ways. Thank you
11/23/2016
Kirk D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was surprise I was able to get my car repaired so quickly. I went over the repair work and didn't find one thing wrong. I was amazed at the detail put into the job and would highly recommend your shop to friends and relatives who might need body work done on their car. Thanks for doing a really good job.