Joe or the man in charge of my account was outstanding he tested me with respect with such a stressful situation I would recommend your company due to his candor. A 20 out of 10 experience
John was his name not joe -????
Give him a raise
8/20/2019
Kasi N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jason did an amazing job. Timely updates. Explained the process thoroughly. On time delivery
8/16/2019
Lauren K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service King and especially Jason went above and beyond to fix my vehicle not only on time but also Jason hand delivered my vehicle safely to my home. I will 100% recommend Service King in the future. Thank you, thank you Jason.
8/9/2019
Eddie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to your company and John Chiles for the great looking repair!
8/7/2019
Mathew G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service. Kept me updated on progress daily. My Subaru Crosstrek looks great. Thanks.
8/7/2019
Jose A. VERIFIED CUSTOMER
Vehicle Make : BMW
Service King went above and beyond. I tore my MCL the day I was supposed to pick up. And they dropped off my car for me and returned the rental. And they it it done early.
8/7/2019
Frank G. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm not in the whole 'experience' thing. That word is way overused in business these days! However, I was very happy with the service and the workmanship of the repair. My contact, John, was very professional.
7/31/2019
Daniel Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Very courteous and prompt. I appreciated that the car came back clean on the inside!
7/19/2019
Efthimia V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John at the Troy Michigan location was amazing. He was very responsive to questions and communicated all the needed information. He went above and beyond!! Would absolutely use this collision shop again. Our car was fixed ahead of schedule. We really appreciated the phone and email updates.
7/13/2019
Josh R. VERIFIED CUSTOMER
Vehicle Make : Buick
Jason was amazing. Couldn’t ask for a better experience. Thank you so much for everything!
6/29/2019
Donna B. VERIFIED CUSTOMER
Vehicle Make : Kia
It was a great experience! I was treated fantastic and kept up to date on the service as it progressed. My service guy was fantastic I really liked him
6/28/2019
David B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe at the Troy MI location is a rock star.
6/26/2019
Jeff D. VERIFIED CUSTOMER
Vehicle Make : Ford
John was great to work with, answered all my questions prior to the repairs and took great care during the repairs would highly recommend this Service King to anyone that needs auyo body repairs.
6/25/2019
Jasmine S. VERIFIED CUSTOMER
Vehicle Make : Kia
This is my second time getting my car repaired at this location within 12 months.. Jason, my service advisor was informative , courteous and kept me well informed of my repair progress.. My hitch was the lack of detailing on the interior. It was sprayed with air freshener but it wasn’t detailed.. This is bothersome since last year when I picked up my vehicle it had been less than perfectly done.. Jason had done the job himself and explained that there wasn’t a detailer still on duty to do a good job.. His empathy and sincerity was felt and I said nothing and gave a stellar review.. so to receive my car this time with just air freshener was a serious let down.., if your company is going to offer such service than be consistent and detailed each time.. Again Jason is a rock star.. but Please make efforts to ensure every aspect is such..
6/25/2019
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great service!
6/22/2019
Philip J. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone we dealt with was knowledgeable, friendly and helpful.
6/21/2019
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service, John was fantastic, completely took care of me!
6/20/2019
Peter S. VERIFIED CUSTOMER
Vehicle Make : Audi
Service King did an excellent job
6/17/2019
Reed C. VERIFIED CUSTOMER
Vehicle Make : Dodge
John was very helpful and my car was turned around quickly without issue