I appreciate all the personal phone calls to let me know what is happening with my car. The text messages were nice to receive also.
10/5/2017
William V. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service start two finish and car ready two days early!
10/1/2017
Peter G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good job!
9/28/2017
Tom W. VERIFIED CUSTOMER
Vehicle Make : Audi
Dan did a great job and I appreciated the extra service of a ride home.
9/26/2017
Samir A. VERIFIED CUSTOMER
Vehicle Make : Lexus
The paint color didn't match and I appreciate the Shannon offering to make match.
9/25/2017
Nataly H. VERIFIED CUSTOMER
Vehicle Make : Ford
It's much better if you talk to your clients by phon instead of massage
9/20/2017
Shirley D. VERIFIED CUSTOMER
Vehicle Make : Buick
Everything was fine.
9/18/2017
Nick J. VERIFIED CUSTOMER
Vehicle Make : GMC
Good service
9/16/2017
Toni T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service was done quickly and exceeded my expectations. My car looks like new! I appreciate that the car was cleaned inside and out before it was returned to me. The txt message updates along with calls from Dan always kept me informed. It was a very painless process to drop off and pickup the car and payment was coordinated with my insurance company. Everyone had great communication and made what could've been a very inconvenient process actually quite easy. Thank you!
9/14/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Almost did not use the service. Ifelt the person was rude from start. I had a good experience prior to this one. I was in for a different reason this time but my windshield also was not working since the last fix. I felt the new person was generally being rude after I asked to have the previous person help. The new person told me that they would look at it but most likely not related to my last fix It turned out it 100% did. Then I was. It sure I wanted to have service king fix my car this time. The new person told me that I had to decide right there before I left or he could not order the part. I could not call it it. He then enay and did personal calls in front of me. He saw me standing there waiting a long time. I had to interrupt. He was very bad with follow up. Never called back timely and would tell me he would call but did. It. Today, he was suppose to call me in the morning and tell me if I could pick up the car. He did not. I had to call in. Very dissatisfied with customer service. The rest of the team was fun. I am typing on a phone and it is hard to see or proof. Sorry for any typos.
9/14/2017
Gloria C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Shannon is a GEM.
9/3/2017
William G. VERIFIED CUSTOMER
Vehicle Make : Honda
Shannon & everyone else were great. Car looks like new again
8/29/2017
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Don was very helpful, and the car looks good!
8/26/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great, detailed cleaned interior. timing of repair could be improved.
8/24/2017
Bruce H. VERIFIED CUSTOMER
Vehicle Make : Ford
Done on time
8/24/2017
Carmen F. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent job and loved that you vacuumed and washed my car. Thank you!!!
8/15/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service by Shannon. Got my car a day early. The damage was beautifully repaired. Car was cleaned and looked and smelled like new. Would definitely recommend service king. Thank you.
8/14/2017
Lovell G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done.!!!
8/10/2017
Sheila C. VERIFIED CUSTOMER
Vehicle Make : Subaru
My service representative was very helpful
8/9/2017
Dave O. VERIFIED CUSTOMER
Vehicle Make : Buick
Staff was fine, particularly Shannon. Should be; cost to repair seemed higher than I would have expected. Otherwise a good experience.