Spot on, very efficient, kept me up to date
Could not ask for better experience
9/13/2017
Brandye A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Prompt service , friendly staff , excellent work , I loved the communication reguardibg the progress of my repairs ..impeccable service
9/9/2017
Jerry L. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent experience and friendly staff!
9/8/2017
Kamlesh S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jyst excellent
9/7/2017
Sonal S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service and my bumper looks great.
9/2/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Robert was great, a real professional....Thank you!
8/31/2017
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, professional, explained everything , and timely
8/30/2017
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Lexus
NO additional comments other than my rep shud have painted the entire car, detailed the inside and provided a full tank of gas along with a $500 gas card
8/26/2017
Cassandra H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Extremely satisfied! From the time I took my car in for an estimate on a Monday morning, until I received a call that Friday afternoon, saying my car was complete and ready for pickup. Special thanks to, Deborah Batz, My service Advisor. Debbie kept me abreast on every detail of what parts were needed and estimated repair time. THANKS, DEBBIE!!! I'm sorry, I did not get all the employees who helped me names, but the young lady at customer service desk was also invaluable. The young man who brought my car around after detailing and making sure my vehicle was clean on the inside and out. Thank You, to everyone at Service King in Southfield , MI, on Telegraph Rd.
8/25/2017
Tournez G. VERIFIED CUSTOMER
Vehicle Make : Lexus
There was a complete failure in the quality control concerning my vehicle's initial repair. The paint was dull and orange peel. The repair stood out so much, I was really surprised the car was being released to me. The car had to be repainted again and it still wasn't right. Ultimately, after much polishing with compound, the sheen matched the rest of the car, but there are still some ripples in the finishbor body. How can it get any better, but to repaint with a fourth coat that I don't want on my car. For the minor damage that was on the car vs. the cost of the repair, I expected a better quality paint job and customer experience. I had started to have the Pontiac store on Telegraph fix my car since a relative had an excellent experience with his high end car. First mind is always the best. Lexus actually recommended this Service King. ???
8/17/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I'm a perfectionist when it comes to my Mini Cooper Coupe. This 2014 Mini has less than 7,000 miles & was vandalized earlier this year. Motor City Mini recommended Service King, Southfield for restoration. Service Advisor Deborah Batz Took me under her wing & did not exceed her estimate of repairs. I feel Lucky to have used Service King, Southfield to restore my Mini & will tell my friends & relatives of my positive experience. Your Customer **** R
8/12/2017
Esther S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional and finished in a timely manner. Would highly recommend!!!
8/12/2017
Cleotis E. VERIFIED CUSTOMER
Vehicle Make : Dodge
As your name states...You guys are the service kings of auto repair from the lobby to the exit of the back door inside the shop. Thanks again.
8/10/2017
George V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Deborah Batz was cordial, professional and friendly. The
work on the car is excellent.
7/22/2017
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Buick
Glad to get my car back, it looks like a new car.Thank you
7/22/2017
Herman B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Job well done thank Robert for the ride to get my car.Have a great day.Bo
7/20/2017
Vance P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Always keep you up to date as to the progression of the repair. Repair was done on time. The car looks fantastic
7/19/2017
Janice C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Easy process and great communication / updates. 100% satisfied with work
7/16/2017
Neesha B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Debbie is very passionate and kept me informed through the process
7/15/2017
Jay H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Debbie was AWESOME. best post collision experience I have had