Job is being redone because it isn't good and is delaying my trip to michigan. I couldn't be more disappointed. Paint drip, paint potting everywhere, missed part that should have been replaced and scraps that were painted over and not smooth out.
2/28/2015
Janet K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The paint doesn't match exactly. I may wish to have it repainted.
2/19/2015
Rhys B. VERIFIED CUSTOMER
Vehicle Make : Ford
Joan and Paul were great they kept me informed about my car. I would highly recommend Abra auto body repair shop to my friends and family. Thank you for taking time to explain all the work that was done on my car
2/17/2015
Amy G. VERIFIED CUSTOMER
Vehicle Make : Subaru
My repairs ended up costing 400 less than the estimate. I was kept very well informed when the were working on my car as well.
2/11/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Incredible job!
1/31/2015
Judith R. VERIFIED CUSTOMER
Vehicle Make : Honda
Duke was above and beyond conscientious and ethical. It wasn't even my car, it was my mothers. She was in an accident. He kept me posted weekly on the extensive damage that they were repairing. Not only did I get a detailed quote in begining, but then he walked me step-by-step through everything they were doing and the timeline. He was even thoughtful enough to hold onto the car for us until we were ready to pick it up. He waited to have it detailed and cleaned until right before we arrived. I'm very thankful that in a city like Minneapolis there still people out there who care enough about the reputation of the company and their own integrity to go above and beyond for their customer.
Sincerely, Karin Sassamans
1/31/2015
Daryl A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was completed in a shorter time than oriroginally forecasted and it looks as good as new. The Abra personnel were professional and knowledgable and I enjoyed the conversations I had with them. So on a scale of **** to 10; they deserve a 10. I would use them again and recommend them to others. Thank you! Daryl A
1/27/2015
Narasimha M. VERIFIED CUSTOMER
Vehicle Make : Toyota
People are very friendly and kept me informed throughout the process. They did a great job on the vehicle. I am very pleased.
1/27/2015
Clayton H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job.
1/18/2015
Courtney M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thankyou! Appreciate the wonderful service.
1/17/2015
Steve S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Dear Abra,
This was a wonderful experience. Paul and the team were extremely supportive and helpful. My younger son, Alex, passed away four years ago. We kept his car and faithfully maintained it. The car reminds up every day of Alex. The car, a used Mercedes sedan began to rust. We brought it in to Abra for an estimate to restore it. The estimate was fair and 50 percent lower than the dealer. We went with Abra. We were kept informed every step of the way. They took their time and asked us if that were OK -- a few days later than promised. It was a big job and of course we said yes.
We picked up Alex's Mercedes this week. It was sitting in the sun and absolutely gleaming. Sunlight sparked off its sides. It is a new car. My wife said she wised Alex could see it.
I was told that everyone who worked on Alex's car knew what it meant to my wife. They made it shine. Thank you Abra.
Steve S
1/15/2015
Jill D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great experience
12/20/2014
Alan T. VERIFIED CUSTOMER
Vehicle Make : Volvo
Although delayed because of additional part required, communication and updates were informative and comforting.;
12/18/2014
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
From the minute I arrived I felt that people cared about my issue. Joan, Paul and every team member I met were positive, helpful and specific. I'm satisfied with the repairs completed and would recommend this facility to anyone.
Merry Christmas to all......Sandra G
12/10/2014
Derek K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I came out to my car to find that one of the dials on my dashboard was broken. I called the GM right away and he said he would fix it. I just wish this was brought to my attention earlier. Now it is slightly inconvenient for me to miss work to bring my car in again.
12/4/2014
Bridget S. VERIFIED CUSTOMER
Vehicle Make : Acura
For being in an unfortunate situation, I appreciated everything about my experience with Abra. Everyone was kind friendly and helpful. They kept me up to date with the status if my car and just made the whole process easy. Thank you bunches!!
11/13/2014
John R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Text messages ok. Really appreciated the phone calls with information on the status of my repair. Will recommend Abra and this location to others. Thanks for the great service.
11/8/2014
Pamela K. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am completely satisfied with the repair of my vehicle and the professional way the whole process was handled. Paul Fitterer was especially helpful and courteous throughout the process. I would highly recommend Abra to friends and family!
11/5/2014
**** H. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was excellent and our car looks brand new. Very satisfied with everything. Thank you!