Customer service was great. All questions and concerns were answered. They were speedy in the repairs. They made a bad experience into an easy fix.
4/25/2019
Nancy T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I’ve been back 3 times now, so your my go to one stop shop!
4/24/2019
Richard G. VERIFIED CUSTOMER
Vehicle Make : Acura
The company was very professional and timely are used to quality Stephanie at the front desk really was a pro
4/23/2019
Catherine F. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything came out great. Sharon was amazing!
4/21/2019
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Sharon was awesome and the rest of the staff as well. Would definitely recommend FixAuto Anaheim to others
4/20/2019
Lani S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everybody was nice they did a excellent job fixing my stripes I would go back again and again it might need to
4/19/2019
Cindy M. VERIFIED CUSTOMER
Vehicle Make : Honda
It didn’t take that long. Very satisfied.
4/17/2019
Premkumar S. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done, thanks!
4/16/2019
Zulma A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I al súper happy and excited that my car was fixed during hours
That I dropped it this place is the best and I will totally recommend this place to anyone Who needs
4/13/2019
Cristina M. VERIFIED CUSTOMER
Vehicle Make : Acura
The customer service was amazing! We really appreciated the updates via text, and phone call / emails or quickly attended to.
4/12/2019
Jackie S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great staff and timely followup. There were a few minor issues but Sharon and team resolved them and reassured my husband and I that their work is guaranteed. As of today we are happy with the results ????.
4/11/2019
Enrique V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I knew that the car was in good hands with you guys.Had great service last time I had was there and didn’t hesitate to go back again.Great customer service and care.
4/8/2019
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Outstanding service from the time we walked in the door till we picked up our suv. I told AAA highly recommend and is a 10 out of 10. Sorry cannot remember customer service tech when you first come in very friendly and personable to the service tech who sits in the third seat she knows her stuff and A+ on her customer service. Seems to me customers are no.****. Thank you Stephen and Andrew Lam.
4/8/2019
Duy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Stephanie did a great job keeping me in the loop on the repairs. Work looks good.
3/31/2019
Keerthi P. VERIFIED CUSTOMER
Vehicle Make : BMW
Stephanie was fantastic and extremely helpful the whole way through
3/31/2019
Sandee S. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication between Fix Auto, my insurance company, was seamless. Fix Auto did a great job keeping me in the loop. They were also sympathetic to my situation and even helped me secure a ride to pick up my rental car, when mine was deemed “a total loss” by insurance. The receptionists at Fix Auto were both knowledgeable and friendly. The GM Donald, was very thorough when explaining what my car needed in the area of repairs, yet it was explained in a manner that made sense to me. He and his staff were very impressive. I will definitely refer others to their location.
3/29/2019
Jennnifer G. VERIFIED CUSTOMER
Vehicle Make : Honda
This is my second time at Fix Auto - totally impressed, again!, with the professionalism and friendliness of the people who helped me! I really appreciated the updates from Stephanie and Jesse.
3/29/2019
Sabrina C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stephanie was great with keeping me updated on the status of my car!
3/26/2019
Allison F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication but disappointed there was a delay that was caused by missing parts at reassembly. It seems to me there should be a check to be sure all parts are there when they arrive, before reassembly. That added two additional days I was without my car-one to get/assemble and the 2nd b/c it was done so late I couldn’t pick it up for another day. All in all though a good experience. Just something to consider in your processes.
3/23/2019
Irene D. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was excellent and customer service was a ten .. auto text messages of car status is a great idea...Thank you