Lyk-Nu made our van look better than the day we purchased it from the dealer. I was rather pleased that they continually contacted us during the repair process keeping us updated on any delays. The professional staff and craftsmanship was utterly astounding. The manager went over all repairs in detail before we left the shop. My wife and I are very pleased with the work that was done and if needed in the future we will be coming back to Lyk-Nu. Thank you!
7/26/2018
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Lyk-Nu is the worst company that I've ever dealt with. You all don't take accountability, you're rude, you're unconcerned, you're disheartening, you're crooks and just a horrid establishment. I was hung up on by Kimberley, her short and stumpy manager claims that my car poor alignment has nothing to do with my car accident when my car drove perfectly fine before the accident. They just need to be closee down altogether at the Donelson location. I will definitely be spreading the word for this horrible company and experience. THANKS!
7/25/2018
Santi R. VERIFIED CUSTOMER
Vehicle Make : Ford
The car door looked great. The paint job was matched perfectly.
7/19/2018
Jean C. VERIFIED CUSTOMER
Vehicle Make : Toyota
$400.00 original quote was bothering but explained. Don't go in thinking to use credit card. 4% charge for use. BUT the clean outside and inside and vacuumed car made the $40.00 upcharge doable and happier to my husband and I.
7/17/2018
Judy J. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car, which has a few years on it, looked brand new. Very pleased with everything. Thank you for your kindness.
7/7/2018
Melinda K. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are very pleased with the work done by LykNu collision. We will recommend them to our friends and use them again should the need arise.
6/28/2018
Alex T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job!
6/22/2018
James T. VERIFIED CUSTOMER
Vehicle Make : GMC
They did an excellent job on repairing my truck. It looks
Better now than when it was new
6/19/2018
Tiffany R. VERIFIED CUSTOMER
Vehicle Make : GMC
Danielle Neville knows our story and our complete dissatisfaction with the service rendered, lack of communication received, and overall lack of knowledge of the Donelson shop. Hard to believe that your chosen Vendors were the root of the problem as Jim kept claiming. I urge retraining of the Donelson branch, as it will kill your business if not.
6/6/2018
Dewana L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very professional,kelp me informed about my car kind and very courteous. Thanks Lyk-Nu
6/6/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Lexus
They have always done great work on our cars. Professional and friendly
6/1/2018
Tony C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic place and service and workmanship
5/23/2018
Ciara S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I’ve had a horrible experience with Lyk Nu and my repairs have been going on since Memorial Day 2017! I’m planning to consult with my insurance agent and perhaps an attorney first thing Monday morning. I’ve been patient with the donelson shop, but after picking my car up Friday and now having a steering wheel with no functioning buttons or horn, wipers that never stop,
An engine and traction control light that are on, a rubber strip around my windshield that vibrates at speeds beyond 70, broken pieces around my visors, a broken piece of plastic on my back hatch, a missing car mat, a compass that no longer works, a rear view mirror that turns on when the car starts and dims the mirror, and so on and so on. You should be embarrassed to profess quality
In your repairs and as soon as this is resolved, I’ll make sure every one I encounter is aware of the experience I’ve had.
5/20/2018
Gayle P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate the quick work. My car looks great and was cleaner when I left than when it was dropped off!
5/17/2018
Andrew H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was very helpful
5/12/2018
Lois C. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Awful communication
5/8/2018
Alan K. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you
3/26/2018
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job and nice staff!
3/17/2018
Melanie K. VERIFIED CUSTOMER
Vehicle Make : Mazda
2 problems remain that were not noticed during the repair process and I am having to take the car to the Mazda dealership to finish getting the car back to it's pre-collision status.
3/14/2018
Rhonda Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Received car back when promised, staff friendly, excellent work. Car looks as it did before the accident.