James and Rocky did as they projected or they updated me if there were changes
12/27/2020
Jim H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The repair was excellent and looks like new. The body repair was amazing. My G35 coupe is the best car the I have ever owned but my wife wouldn’t ride in it before Auto Craft Collision Center -Fairhope repaired it. Now we take it often. Thank you for the excellent work.
11/22/2020
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service.
10/23/2020
Jane S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work and loved the detailing after the body work
10/14/2020
Jane G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent customer service, fair pricing, excellent car repair, open communication
I would highly recommend Auto Craft. I love their whole attitude.
10/6/2020
Gary M. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did very professional work, the staff was courteous and friendly, and they also kept us informed as to daily updates on progress of repairs via text messages. We were very pleasantly surprised and feel that if many business owners could learn to treat their customers this way that they could be far more profitable and have a lot more satisfied customers.
8/22/2020
Rhonda H. VERIFIED CUSTOMER
Vehicle Make : GMC
It is always a pleasure to work with Rocky!
8/21/2020
Holly P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job. Took care of rental car, insurance adjuster. Wouldn’t use anyone else.
8/5/2020
Grace S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Professional and very friendly. Have used before and would refer them.
7/22/2020
Peggy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I will be back to possible do the other side. Very happy
7/3/2020
Donnie L. VERIFIED CUSTOMER
Vehicle Make : Honda
I have used Fairhope Collision back a few years ago before Auto Craft merged and I always had a great experience with Rocky and the Staff there.....Thank you for the expertise of your'e Company and I will always recommend you guys to family and friends....once again...as we say in the Marine Corps...( Bravo Zulu )...Job well done...
7/3/2020
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Kia
They were down to earth and genuine. Everyone had a great attitude and appreciated me choosing their establishment.
6/27/2020
Margaret R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent services
6/20/2020
Judy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was excellent service, I would recommend Your facility and workmanship to anyone. We appreciated the workmanship, the pleasant and courteousness of the whole staff as well as the quick response to our needs.
6/16/2020
Janice N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you Will for being friendly, very helpful, and keeping me updated on the ongoing process as my car was being repaired. I also found others of the staff I encountered to be nice and friendly.
6/16/2020
Bonnie K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Rocky,Kandi and Will are very professional.
They made me feel at ease about my situation. My car looks great & they even cleaned it inside and out. Great experience!
6/13/2020
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and follow through.
6/11/2020
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Loved the updates, easy and streamlined process.
6/5/2020
William H. VERIFIED CUSTOMER
Vehicle Make : Ford
I wouldn't bring my vehicle anywhere except Auto Craft collision center fairhope. Their team is great and goes above and beyond in customer care and in their quality of work.