I am delighted by the professional service that was given to me. From the moment I entered the facility I was met by friendly and courteous staff. My service manager, Fred Keh, was very attentive and considerate while giving a thorough explanation of the repair process. I was constantly updated about my repair status and all the work was done two days earlier than projected. I will always speak well of this service King location. The entire staff are first class representatives for this company.
5/20/2017
Brooke W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I had a WONDERFUL experience at Service King, from the time I walks in until I came back to pick my car up 7 days later it was great. I received text updates as well as phone calls keeping me abreast of the progress of service, my experience was awesome!
5/19/2017
Ashley N. VERIFIED CUSTOMER
Vehicle Make : Jeep
The whole process was very smooth and I received constant updates on the status of my car. Would recommend to anyone and would return in the future. Very satisfied!
5/18/2017
Eduardo D. VERIFIED CUSTOMER
Vehicle Make : GMC
I was impressed with the great service. All the employees very nice, specially James. He Was very helpful.
Very happy that my suv was ready in less than a day.
Excelente service!
5/18/2017
Valerie C. VERIFIED CUSTOMER
Vehicle Make : Ford
It was quick and easy. They did a great job!
5/18/2017
Tiffany H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fred Keh was outstanding from start to finish. He kept the lines of communication open every step of the way. He was very courteous as well as thorough with his explanation of the repairs to my vehicle.
5/18/2017
Michiel L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job. Everyone made it an easy experience and I was kept up to date at each step. They finished before the estimated time.
5/15/2017
Sarah J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the great work
5/14/2017
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Honda
An aftermarket part was put in my car the first time. The workmanship was not good. I pointed that out to them and then when I found out it was an aftermarket part I insisted that that not an original Honda part of the car was that was that the work was fine. The problem with that location is that there is only one person renting the cars and one person handling the insurance for Geico. When I came in there to make a quick quick drop off both individuals were on the phone and I waited 45 minutes. That had a disastrous effect of my office schedule. I liked the other Service King location in Pearland better because they had a lot more staff and it was a lot more accessible than this one. To be fair, if Geico hit authorize the use of a genuine on the part of the beginning my experience with them much better. Still, when I lifted the hood the first time I knew right off at the part just wasn't really made to the same standards as the Honda part and no one should've signed off on that work.
5/13/2017
Darius C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fred was nice and knowledgeable. I liked how he kept me up to date on the progress of my car.
5/13/2017
Phyllis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the service I recieved did a great job. Even finished a day early
5/13/2017
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I do not know they did a great!! Job everyone I talked to was respectful and very knowledgeable..
5/12/2017
Karina O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fred was the complete best service tech I ever had, there has been two times I have come to this location they are so nice and very very helpful and keeping my car in and out. He really went out his way to fix my car I got it faster than expected the guy in the back stayed over night to finish my car and that just meant the world to me! I appreciate everything the service I would definitely recommend anyone here ! And we'll if I do ever need service this will be my place
5/10/2017
Joann W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
My car looks great thanks for a job well done.
5/10/2017
Leslie E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I can't explain how pleased I am with the service I received at Service King! It truly made a bad situation (car wreck) an enjoyable experience because everything they do is seamless. They make everything super easy although I'm certain their job isn't without difficulty! Everyone was super friendly, and informative. I know my words don't do any justice in explaining how pleased I am! Thank you so much! I wish more businesses were this good!
5/7/2017
Milan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
good customer service..thank you.
5/6/2017
**** J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your hard work to ensure I was done correctly.
5/5/2017
Greg H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Only suggestion was I was told 2 days then I got text with it being 4 days so I kind of prepared for that. Then it ended up being only 2. However everything was great!
5/3/2017
Catherine A. VERIFIED CUSTOMER
Vehicle Make : Buick
Fred has wonderful customer service skills.
5/3/2017
Paulette W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I like the daily notification Fred Keh provided. The front desk receptionist greetted me in a friendly manner.