Very goo customer service by Jon Semerdjian. Your commitment to keeping me informed via phone and email throughout the process was great. Very good overall experience.
1/3/2018
Susan R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Felt like Jon cared about my car and making sure it was repaired to the best of his ability to get it back to the original condition.
12/29/2017
Linda M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My repair was done a day early which made my life so much easier. Jon was great and the car looks great.
12/21/2017
Diana L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jon was great. Very smooth process. Thank you
12/18/2017
Avru T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!
12/17/2017
Mardo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!
12/8/2017
Lili L. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent service
12/5/2017
Heather B. VERIFIED CUSTOMER
Vehicle Make : Dodge
We had to take the truck to another shop to remove the tank, which cost us $400 out of pocket... and the window fell out of the back when Steve was driving. WE had to find a shop to come and repair ( You werent willing to do the calls for us) and we had to pay out of pocket.
I STILL have NOT been reimbursed for this. I will never come to your shop for a repair again!
11/20/2017
Efren G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our service advisor was both friendly and knowledgeable
11/18/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jon was very helpful. Kept me up to date on the progress of the repair to my car.
11/12/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jon Semerdjian made the entire experience outstanding - from my initial call where he was reassuring, to keeping me updated on a daily basis, to the presentation of my finished repair job. He is an exceptional service employee. It really shows that he enjoys his job and helping his customers.
10/6/2017
Judith C. VERIFIED CUSTOMER
Vehicle Make : Mazda
All the people are great but especially Jon
10/6/2017
Steven T. VERIFIED CUSTOMER
Vehicle Make : Lexus
John was absolutely AMAZING!!!
9/25/2017
Jenik K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you , Toyota N Hollywood you guys did great job I really appreciated . I would recommend Toyota N Hollywood to my friends & family members.
9/15/2017
Carol K. VERIFIED CUSTOMER
Vehicle Make : Acura
Jon Semerdjian was so incredible to deal with -- he was always available to answer questions -- ALWAYS called with updates. He was such a pleasure to deal with.
Everyone I had dealings with were so helpful and kind
8/27/2017
Kendra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff. Excellent service!
8/24/2017
Rachel R. VERIFIED CUSTOMER
Vehicle Make : Toyota
John was great- super helpful, explained everything well and got my car done early!
8/21/2017
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
John was great
8/21/2017
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They was so helpful!! Exelet service
8/21/2017
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jon was the best. He was so responsive and was a pleasure to work with. The job was done beautifully and on time.