Everyone was helpful. Kept me informed of the work's progress. Car was repaired as promised. Thank you
2/10/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
Second time in. Went above and beyond both times
2/9/2018
Deanna L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service!!
2/9/2018
Industrial Controls. VERIFIED CUSTOMER
Vehicle Make : Lexus
After an accident, my Lexus was towed to Carstar, on the recommendation of AAA. From my very first contact with receptionist Susan until I picked up my car yesterday, I have been very pleased.
Travis is fantastic. He called with detailed updates twice each week. His pleasant and courteous demeanor are great assets to Carstar. I felt that my car was in good hands.
Carstar receives my highest rating.
2/6/2018
Claudia W. VERIFIED CUSTOMER
Vehicle Make : Honda
I felt the customer service was excellent. Assistant Body Shop Manager, Travis Ferree, really took the time to make sure that I understood the procedure completely and patiently answered all my questions. He also kept me abreast of the progress of my repairs so that I could guage when I would have my car back.
Susan at the front desk was very friendly and informative. She put us at ease as soon as we entered the shop. The car looks great. We have only had the car back for a half a day, but so far everything seems fine.
2/1/2018
Lesley D. VERIFIED CUSTOMER
Vehicle Make : Toyota
communication was excellent, I would and will refer you to anyone.
Thank you for your assistance with my sons car
Lesley D
1/31/2018
Jack R. VERIFIED CUSTOMER
Vehicle Make : Fiat
Very friendly. Nothing else to add.
1/23/2018
Jin K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your team have done a excellent work within the stated time. I would highly recommend your company to others. 10 all the way. Thank you.
12/23/2017
Ben B. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very good about updating me on the status of my car numerous times. When I received my car back it looked as good as new including giving it a car wash and giving the inside a thorough cleaning.
12/23/2017
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Looks brand new
12/22/2017
Caylan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was wonderful and very friendly. They knew what they were doing and keen to detail. Kept me in the loop and called with updates about the repairs to my car. I would use them again!
12/19/2017
Ron G. VERIFIED CUSTOMER
Vehicle Make : Ford
Travis not only took my car in when he was already swamped, but I got it back in a great amount of time and the work is amazing!
11/22/2017
Joshua T. VERIFIED CUSTOMER
Vehicle Make : Ford
Carstar did a fantastic job repairing my Ford in a timely manner and was great about proving updates with the service.
11/20/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks. Car looking like when my daughter bought it.
11/17/2017
Elaine D. VERIFIED CUSTOMER
Vehicle Make : Ford
Very impressed with the service I received. Mike kept me up to date with what was going on with the repairs. He emailed me the estimate and then let me know when the parts were ordered. When the parts were received, he let me know. He let me know when repairs were completed and what he would be working on next. Everything was completed in a timely fashion and I am very pleased with the work that was done. Also, my car was was cleaned inside and out which was a very nice surprise. All in all, a very pleasant experience.
11/16/2017
Ralph I. VERIFIED CUSTOMER
Vehicle Make : Honda
from first greeting to completion 1st class
11/11/2017
Peter M. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very helpful and answered all my questions in a timely manner.
11/10/2017
**** G. VERIFIED CUSTOMER
Vehicle Make : Ford
it was fantastic to get my car back so quick thank you for the quick repair .