Everything was great!
Just need a receipt for the charges. I paid over the phone.
Thank you!
12/1/2015
Aileen B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was great. Special thank you to Troy, my service advisor.
12/1/2015
Lowell S. VERIFIED CUSTOMER
Vehicle Make : BMW
Gus was terrific keeping us advised of progress
You got all 10's from us on USAA survey
11/24/2015
Clark V. VERIFIED CUSTOMER
Vehicle Make : Toyota
My wife and I were particularly impressed with the personal service that Blake's Gus Parra provided us.
We were very nervous about leaving our vehicle and the unknown amount of work required to restore the vehicle. Gus spent much of his valuable time explaining what Blake's would do in the restoration process, and how Blake's would coordinate repairs with Novato Toyota and other service partners. He also managed to calm us down and make us comfortable with the lengthy repair process. Gus provided us updates at least twice a week. He answered every question we had. He was an advocate. We will recommend Blake's outstanding service and Gus' personal touch to anyone who needs vehicle restoration. Our kudos to the entire Blake's Team!
11/20/2015
John N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Gus was great and very responsive. He worked well with progressive to get my truck fixed as quickly as possible.
11/20/2015
Harold T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The courtesy with which I was treated was impressive.
I was informed on a regular basis on the progress of my car. And, I loved the email that you were taking good care of my car.
The quality of the work was excellent.
Both Troy and Cindy, with whom I had contact, were very helpful!
You turned an unpleasant experience (my car being damaged) into a pleasant one!
Thank you!
Blair Thornton
11/19/2015
Maura And. VERIFIED CUSTOMER
Vehicle Make : Ford
We would not trust our fanily's vehicles to any other repair shop! Blakes's goes above and beyond to make sure our vehicles are like new...or better! Thank you Gus for getting ready in time for our fly fishing trip! We caught lots of rainbows!
11/14/2015
R.w. C. VERIFIED CUSTOMER
Vehicle Make : Honda
A job wdll done. I will return again if necessary.
11/11/2015
Richard M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service!
11/7/2015
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was not only professional but nice to us as well. We were kept informed of the progress on our vehicle and exactly what was being done. Our car came back not only with no evidence that it had been in an accident but looking better than before - cleaned inside and out! Thanks so much for a job that was done better than expected!
11/6/2015
William D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent experience! Gus was very attentive, conscientious & had excellent customer service skills.
Thank you all at Blake's Auto Body who helped repair our Subaru!
Christina & Bill Davis
11/6/2015
Norris R. VERIFIED CUSTOMER
Vehicle Make : Acura
Completely satisfied with the repairs. It smelled and drove like a new car.
Gus was very helpful and kept us informed all throughout the process.
Will pass on our experience of anyone we know needing body repairs.
11/3/2015
Terese B. VERIFIED CUSTOMER
Vehicle Make : Ford
Blakes auto body made our truck look like new again after we hit a deer. Great service that was quick and thorough. Kept us up-to-dare on the stays of the whole process including dealing with insurance company. Could not have bee any easier! Thanks Blakes!
11/3/2015
Richard P. VERIFIED CUSTOMER
Vehicle Make : Honda
IHave beensatisfied each tme i have used BLake's service
11/1/2015
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Honda
It's nice when there's:
Communication- updates, expectations, options.
Care- kindness, courtesy, attention to detail.
Excellence- fine work.
Fairness- fair pricing.
Thank you- you've earned your reputation in the community.
10/30/2015
Anne Marie. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am so happy with the both he customer service and quality of work I received! My car looks absolutely beautiful! Thank you so much!!
10/27/2015
Lauren A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completed faster than planned
10/23/2015
Tom H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have already talked to Mason about our dissatisfaction with the repair/paint job. I understand we all make mistakes, but overlooking the poor paint job makes us wonder about your quality review program. In the last 10 -15 years we have had our cars accident repairs done at your company 3 - 4 times and always done to our satisfaction in the past. This time your guys dropped the **** and hopefully it won't happen again to us. We all make mistakes but the shoddy paint job should of been caught. Mason has apologized, and we accept that, but my wife is not happy having to bring her car back in two weeks for a do over on her car.
10/23/2015
Janet S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Gus was awesome!
10/23/2015
John R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Perfect work, om time, at rhe quoted price. Plus, you cleaned the car inside and out. Coild only be better if it were free...