Good job on the body work. I suggest you change your pitch from "VIP Detailing" to "Wash and Vacuum" as detailing would normally include paying attention to whether the dust, dirt, and debris was actually cleaned from the console. The cracks were still filled with crap.
You also failed to aim the headlights after repair/replacement. This was a serious problem because it was raining quite heavily and my son had to drive without the benefit of proper headlights in the storm. Major safety concern. Do you use checklists?
1/21/2016
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied so far. Everyone was helpful and understanding. I would highly recommend Blakes Auto Body to anyone. I appreciate all they have done.
1/20/2016
Lori G. VERIFIED CUSTOMER
Vehicle Make : Honda
It was an easy, convenient way to have my car damage repaired. Thank you!
1/16/2016
Jon P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you excellent work and excellent service!
1/15/2016
David O. VERIFIED CUSTOMER
Vehicle Make : Ford
Brought it in for a window replacement, got it back with a new window and they had cleaned my car. That was a pleasant surprise- thanks.
1/9/2016
Mike C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nick's ride to and from was filled with fun car talk. He's a fine young lad
1/2/2016
Steven R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job !!!!
1/2/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for making everything so easy and beating the estimate time by two days
12/29/2015
Miranda K. VERIFIED CUSTOMER
Vehicle Make : Acura
Great communication. Quality work. Timely repairs. Couldn't be happier!
12/26/2015
Grace S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job and thanks so much for keeping us updated! Happy holidays!
12/26/2015
Byron V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick provided frequent and accurate updates on the progress of my repair. He alerted me to a dying battery issue and had the battery replaced while it was being serviced. Felt very confident the repair was in good hands.
12/22/2015
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Blake's did an excellent job on our Mercedes. The car looks like it did when we got it new from the dealership. Our Customer service agent, Jose, kept in contact with us on an almost daily basis. If he did not call, he at least sent a text message on the progress of the repairs. The repairs were first rate and the customer service was exceptional. Thank you.
12/21/2015
Rafael S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work, very satisfied with the work.
Car looks like new! I was glad to hear all the updates and all the process. Blakes always goes up and beyond to satisfy all their customers.
12/19/2015
Julie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Am very pleased with the job well done. Happy the car was returned to me early and also so clean inside and out. I also very much appreciate the pickup service.
12/12/2015
Anne Q. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service and repairs were professional and also appreciated was the verbal explanation of what was done. Thank You Jose, Kim and all the Staff at Blake's for your work and concern.
Sincerely,
Anne M. Quilici
12/7/2015
Frank M. VERIFIED CUSTOMER
Vehicle Make : Lexus
See my email sent earlier.
12/6/2015
Ed S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excelent customer service. Awesome work.
12/5/2015
Stella O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for the great and professional job your business do to my car. I feel 100 % satisfied and secure to referral your business To my friends and families.thank you again. MERRY CHRISTMAS!!.
11/27/2015
Gillian C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car was returned looking like new. And much more quickly than we anticipated.
Thank you all. Getd and Gillian C