This is my third time bringing a vehicle to Blake's in Santa Rosa. I've had horrible experiences with other body shops with shoddy work. You guys are great, the quality of work is very professional and I appreciate it. Jose has always been very helpful and places customer satisfaction foremost.
9/16/2016
Betty L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
A pleasure doing business with you.
9/15/2016
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service, friendly staff, and solid experience made Blake's standout. Got my car with a reasonable time and cost. Thank you.
9/15/2016
Isaac W. VERIFIED CUSTOMER
Vehicle Make : BMW
Job well done!!!!!
9/14/2016
Judith H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I could not believe the great service I received! Not usual in today's marketplace.
My car was done well in record time with extra care taken to provide me with a rental car. I was also impressed with how clean it was (inside and out) when I picked it up!!
Thanks!!!!!!!
Judy Hudson
9/14/2016
Susan E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Please contact me ASAP. We have some major issues/concerns.
9/11/2016
Christine K. VERIFIED CUSTOMER
Vehicle Make : Honda
Efficient, pleasant, communicative and job well done!
9/10/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional and customer friendly. The quality of the work done on our Mercedes SUV was impeccable. Any time we are asked where to go for car repair work, it will be to Blake's Auto Body.
9/9/2016
Anita L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
There work is top notch and they kept me informed along the way!
9/3/2016
Darryl R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car looks great!
9/3/2016
Steve D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Rick was great. I like the follow-up and the follow-thru. I'll be back.
Steve D
9/2/2016
Maria D. VERIFIED CUSTOMER
Vehicle Make : Lexus
****. I was told that the car was going to be ready in one week (Friday), then I was told it was going to be ready on Monday, then on Tuesday, and then on Wednesday. Why not just say 2 weeks and have it ready before.
2. When it was finally ready and took it home, and drove for a while I realized that the car was overheating, took it back the next day to find out that the radiator had a small hole and it got missed, fortunately it was fixed the same day but it was a waste of time on my side.
3. Parts used were not exactly the same, it's not a big deal but I would have been nice to at least let me know.
The person that helped me was nice and gave updates every other day or so, I didn't have to call the shop. That was very nice and professional, unfortunately as I mentioned before the pick up day kept on changing.
8/31/2016
Kari L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work! Paint turned out great!
8/26/2016
Brian H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Only positive things to say. Great work, very professional. Jose is a real pro. Thanks.
8/23/2016
Margery S. VERIFIED CUSTOMER
Vehicle Make : Honda
Clean up inside of the auto before return to customer. Just a nice touch!!!
8/21/2016
Greg G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was perfect, then I got out of my car and saw a white smudge on the driver's seat. I had just happened to get Owen's email on my way home, so I told him about it. Hopefully it'll be a quick fix.
8/20/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Perfect service
8/20/2016
Ken B. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job . Well organized, well executed. Thanks for returning the rental . That was helpful to me .
Ken B
8/20/2016
****D. VERIFIED CUSTOMER
Vehicle Make : Kia
The man who did the estimate ( I believe he is the assistant manager) is excellent in his people skills and his knowledge of the job. I very much appreciate him as well as the quality of work done. I have a high opinion of this organization.
8/20/2016
Ceasar -. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs turned out great ,Willy listened to our concerns in regards to our repairs and made sure it was done. Great customer service.