Fernando was a stellar example of customer service.
3/9/2016
Alvin K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Blake's Auto Body leaves no corner unturned when it comes to customer service. You excel in every department, courtesy, punctuality, and most of all, excellent results. My Lexus looks almost brand new, close to 16 years old. Thank you, Iris King
3/9/2016
Michiko C. VERIFIED CUSTOMER
Vehicle Make : Audi
John was great. I would recommend them to everyone.
3/3/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Could not be happier. Jason kept me informed the whole way through. I was surprised to find my rental car waiting for me when I arrived. Frankly the seamless integration between CSAA, Hertz and Blakes was beyond expectation. I will be recommending all three companies to my friends.
3/2/2016
Michael P. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you! Job well done!
3/1/2016
Rynn H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Would use again - good value / excellent service and communication.
2/26/2016
Elissa V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work!
2/24/2016
Minerva R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I felt like my concerns about my car were dismissed and not addressed in an honest manner. Jason told me that the asymmetry in my rear door jambs were how Subaru manufactures the cars of the line. I asked for the spec sheet on the sheet pull that was listed on my estimate and he told me that my car didn't need one. He also got pretty hostile when confronted. The first slight was when he told me my car would be ready on the 8th and he called me on the 9th to let me know that my car was on track to be done for the 10th. I would rather it be repaired right so this was not a huge concern but just insight into his not being completely forthright.
2/19/2016
Carol B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fernando was great at keeping me updated on my car. He was also very accommodating he dropped my car off at my home when the repairs were done. I had an all around great experience with Blake's autobody. Thank you.
2/19/2016
Jim D. VERIFIED CUSTOMER
Vehicle Make : Ford
I am a big evangelist for Blake's!
2/18/2016
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, quick and professional. Great job too!
2/17/2016
Virginia L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
thanks for cleaning the windows so I could see when I picked up my vehicle. That's going the extra mile!
2/13/2016
Leigh F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks Fernando. The gal in the office at the end was pretty surly though. Thanks. Bob
2/13/2016
Anita B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jordie was very available and helpful at all stages of the repair. Even when there was a minor glitch after picking up the car, he made sure that it got resolved.
He works very hard. Give the man a raise!
2/12/2016
Elana G. VERIFIED CUSTOMER
Vehicle Make : BMW
fernando was fabulous to work with.your shop was able to do it in half the time that another shop quoted me and for a fraction of the price. thank you!!!
2/11/2016
Vince P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience all around!!
2/1/2016
Whitney R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service, and kept me updated throughout the process.
1/28/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I think Blake's is great. My absolutely best experience with a vehicle repair. Thank You.
1/16/2016
Michi Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
They were able to accommodate my needs and flexible with my schedule. I appreciated how quickly they were able to assess my car. They were in touch with me throughout the repairing process.