Search

Real Reviews from VERIFIED CUSTOMERS
Robin A. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service and communication and excellent detailing. Would definitely recommend. Thank you!
2/1/2017
Stacy B. VERIFIED CUSTOMER
Vehicle Make : Acura
Great work! Fernando was very helpful!
2/1/2017
Kim J. VERIFIED CUSTOMER
Vehicle Make : Ford
I thought Blakes provided an excellent experience. I was very impressed with Fernando, who not only had my car repaired on time, but emailed me an update to let me know what extra had to be done, but that it would still be on time. Thank you also to the office staff for arranging my rental car. I would recommend Blakes to friends.
2/1/2017
Marilyn H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very smooth process
1/31/2017
Julia B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making the process of having my car repaired so easy! Also, my car looks great! You guys even buffed out some paint off of my tire rim when you cleaned it all up. Everyone I came in contact with was professional and pleasant to work with. I was totally confident every step of the way that I (and my car) were well taken care of. Thank you!
1/31/2017
Joanne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very impressed by the quality of the work and the attention to detail. Besides the body work my car was cleaned beautifully both inside and out. I appreciated the text updates. Fernando did a great job keeping in touch through email and the phone. He made the process move along smoothly. I felt that I was in great hands. My expectations were clearly surpassed. I will highly recommend Blake's to all my friends.
1/24/2017
Rebecca E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Been to Blakes a few times and they always do a great job .
1/18/2017
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car looks good as new.
1/5/2017
Courtney C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Blake's always does a fabulous job on the vehicles but I appreciate as much the efficiency of their admin process and their timeliness coordinating with the insurance company. They do what you expect of them and more.
1/1/2017
Joanne B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was somewhat disappointed with the repair of my car. I was expecting it to look a bit better than it does. Fernando, however is great! He provides excellent customer service. Thank you, Joanne
12/15/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my second great experience with Blake's. Truely exceptional customer service and workmanship! Thank you!
12/14/2016
Carvel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work completed one day ahead of estimate. Looked as if nothing ever happened.
12/13/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how polite, attentive and personable everyone was while also being efficient. I also appreciate being kept up to date on the progress of my vehicle's repair. The work itself looked great and appeared as if the standard of quality is high. My only real suggestion/room for improvement was- my car was not ready for pickup until mid afternoon Friday which is when you all called. Because it was a busy day at work, I did not receive the message until around 5. I work in SF 20 minutes at best from the GG Bridge which made it impossible to pick up my car Friday. If it is possible to anticipate either the day before or the morning of when the car would be ready, I would have appreciated (and needed) that time frame. Because Blake's did not call until mid afternoon Friday saying my car was ready and because you are not open on weekends, I was not able to pick up my car until early the following week thus incurring more rental car days that would not have been necessary had I had some lead time and thus been able to juggle patient appointments to free me up to retrieve my car and get it out of your way. If you had some flexibility about being open a short time Saturday , that too would have allowed for more timely pick up. Lastly , it was lovely and much appreciated to get my car back having been detailed! What a treat! Many thanks and HAPPY HOLIDAYS!
12/10/2016
Jim S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unfortunately I've had to make use of Blakes two times in the past several months and both occasions was given helpful customer service which I take into greater account than the actual work done.
12/7/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I couldn't have been more pleased from my first contact by phone with your receptionist to the people I worked with on the estimate to the final results ahead of schedule. Would highly recommend Blake's Auto Body to anyone who wants a skilled job with people who explain each step and go above and beyond the expected .
12/2/2016
Ryan O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome work from start to finish.
11/26/2016
Dawn S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
This is my second time having a repair at Blake's. While it is never a good thing to have to have auto body work due to an accident, Blake's is the absolute best-fast, eficient, excellent customer service. I really appreciate the wash and interior cleaning! my car is returned looking better than when I brought it in. Very happy!
11/24/2016
Richard P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fernanando and your team met our expectatations. Thank you. Rick and Georgia Pimentel
11/23/2016
Misleidys M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Iam really satisfied they took care of me and my car job done super fast, friendly staff i recommend blakes to everyone. Thank you blake's auto body.
11/22/2016
Courtney T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The ease of coming in, the customer service and the promptness to every e-mail reply, question or otherwise was 100%! Thank you SO much! I appreciate the care and attention that I received. :-)
11/15/2016