Absolutely amazing communication before,during and after completion!!! Roger is VERY satisfied with the work and how the RAV4 sparkles!
GrammyG
11/7/2015
Rakshit K. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was very polite and helpful. Repair performed on my car is perfect. They even washed and polished it. Only area of improvement is providing updates. I called multiple times to get update and status. Other than that all good. 9 out of 10
11/7/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Ford
One of the best customer support experiences I've ever had!
11/7/2015
Paul R. VERIFIED CUSTOMER
Vehicle Make : BMW
We are always pleased with work at 3 D in West Chester. We have used them for 18 years. We get a fair price and work is always great. We picked up one car today and brought in a second car for light cosmetic work and I'm sure we will be satisfied with that result as well.
11/6/2015
Lauren H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone at 3D was very polite & efficient. I was updated frequently on the status of my repairs & felt my car was in excellent hands. 3D also took the time to throughally wash my car, which has made it look almost brandnew!
11/5/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic team, fantastic work and fantastic turnaround. Will certainly recommend
11/4/2015
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Subaru
the updates were awesome and the work on the car was excellent.
10/31/2015
Robert W. VERIFIED CUSTOMER
Vehicle Make : GMC
Mark the geico agent was great and the work performed was very well done.
10/30/2015
Heather D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone is very pleasant and helpful. Very conscious of my time. Thank you
10/30/2015
Bri K. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car repair was completed in a timely manner and I am very pleased with the work done on my car.
10/24/2015
Dale F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Prompt courteous and professional
10/24/2015
Bruce M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Get job.
10/24/2015
Chris B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jeep looks good, thank you.
10/22/2015
Tricia Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quickly completed,front desk staff very helpful & professional!
10/21/2015
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Awesome service, everything was well communicated, and the text message updates were very helpful! Technicians did a great job, the car looks great. It was especially nice to be able to leave my rental car at the body shop so I didn't have to work out arranging a ride. I'm not sure if that was a service you provide, or the rental company, but from a customer perspective it was very much appreciated.
If there were one thing I could say that would help you improve, it would be to put a little more attention into the detailing. If I were asked to rate my experience with you guys on a scale from **** to 10, I'd give it a 9. It's not a big deal, because I choose a body shop for the quality of the work, not the detailing job. Honestly, it's just kind of icing on the cake to get back a nice clean car when all you were expecting was the body work to be completed. I have been to other body shops in the past, and my car comes back spotless. It's a really nice extra to come back to after being in a situation that causes me to have to get my car repaired. If you had spent just maybe 10 more minutes wiping down surfaces and vacuuming, I would say you would get a 10 out of 10.
10/19/2015
Tom G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Nice people and a nice place to do business
10/17/2015
Kevin W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great communication and friendly staff. Picked up vehicle today and looks great.
10/15/2015
Meredith D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service. My vehicle was on time and they were very prompt