The door doesn’t operate smoothly, the seats weren’t latched down. There is ripped upholstery, a broken armrest, and broken glass in the vehicle. And that is just what was found so far.
2/9/2018
Teresa W. VERIFIED CUSTOMER
Vehicle Make : Honda
The process was simple and quick. The employees were knowledgeable and helpful in all aspects of my experience.
2/6/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The employees I dealt with were very kind and courteous
2/6/2018
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome customer service
2/3/2018
William Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff was really great to work with... The repair job on my prius was fantastic and the paint matches perfectly.
2/1/2018
Robert W. VERIFIED CUSTOMER
Vehicle Make : Acura
The process to have my car repaired was very easy and the car was completed ahead of schedule. I was pleased with the job.
1/31/2018
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good experience all around, from 3D, to GEICO, to Enterprise. Fast and excellent repair.
1/31/2018
Corey L. VERIFIED CUSTOMER
Vehicle Make : Ford
My estimator was Jeff and he was very attentive and explained everything very well. I liked that they handled everything for me and all I had to do was show up. The people in the office were also very thorough and friendly.
1/30/2018
Alexis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the first time I had ever had to use an auto body shop, and 3D Bodyworks made it a great experience. They were knowledgeable and always kept me up to date on how my car was doing. Will definitely be using them again!
1/26/2018
Christine A. VERIFIED CUSTOMER
Vehicle Make : Mazda
work was well done days estimated until complete was off by 2 days brit text update was convenient and reliable!
1/26/2018
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am please with the work and the fact that you kept me informed of the status and progress
1/25/2018
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff did a great job of explaining things in detail and made sure I knew what was going on.
Brittany was always pleasant and kept me in the loop on the progress of my car. She also resolved a minor issue with the insurance company promptly and effectively to make my life easier.
1/18/2018
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service! Prompt, polite and professional! My car looks amazing! Thank you!!
1/17/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great!
1/14/2018
****W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Joe and Jeff were very helpful in working with the insurance company. I’m Pleased with the outcome.
1/13/2018
Stacey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work!
1/13/2018
Craig H. VERIFIED CUSTOMER
Vehicle Make : Honda
I had thought there might have been an issue with the work done, and said that I would be coming back to 3D. I was pleased that Joe called when I did not show at the time I had said I would be there to make sure everything was okay.
1/11/2018
Ramakrishna P. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair is small. Using an after market bumper cover wasted everybody's time. I was expecting Honda's parts, as they are to the appropriate specification. Once Honda's original part (bumper cover) is used we have reached an acceptable level of fitting.
I really appreciate the time and effort invested by the team to fix the issue to the satisfaction of the customer. I feel, a good fitting is done. But, not to the excellent level. I would recommend to any of my colleagues basing on the effort put forth by the team to meet the expectation of customer.
Thanks