I appreciated the text and phone call alerts from the staff on a regular basis. When Murrays found more damage to my car than the original estimate, they called right away to notify me that my car would take longer to repair than expected.
12/17/2016
Ling S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mike, the estimator from Des Moines, has been very helpful and patient in answering all my questions. He did earn my trust and respect in the process. It was a worry free experience.
12/16/2016
Brittany O. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was wonderful and friendly!! Communication was absolutely amazing
12/14/2016
Kougha N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good communication and updates on my car. Great job on fixing my car. Looks like nothing ever happened to it.
12/10/2016
Duane K. VERIFIED CUSTOMER
Vehicle Make : Ford
Murray's Carstar did an outstanding job from estimate to completion. Quality work, great communication and smiling faces for the whole process. I recommend Murray's Carstar to anyone.
12/9/2016
Abdul M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so impressed by your professional services and excellent customer support. Also your commitment of getting the repair job well done. Keep up the good work. Thank you
Abdul
12/3/2016
Juan M. VERIFIED CUSTOMER
Vehicle Make : Ford
What great customer service I received I appreciate the whole car star team !
12/3/2016
Szymon Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
Panel gaps look very even. The person that fix the car did it extremely well. It's not something easy to do. People at front desk are very nice and helpful. It's a nice change to have some support after dealing with insurance people.
12/2/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Mazda
The employees in your Des Moines location are excellent! Each and everyone of them is extremely polite, pleasant, and timely.
11/30/2016
Darryllee D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service is superb! They took care of everything between the insurance agency as well as the rental. I basically did nothing other than drop the vehicle off and picked it back up. Hands down will be the only place I bring my car for any Autobody work and will be telling anyone who needs Autobody work that this is the spot, thank you!!!
11/29/2016
Drew W. VERIFIED CUSTOMER
Vehicle Make : Scion
The staff at carstar where the best and so friendly to work with i feel like they made it the easiest process ever to get my car fixed, i even had a employee ask me if they can help after seeing me struggle with my books from a rental
11/23/2016
Todd T. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was excellent! They kept me updated with text messages on what they were ding abs the status of my truck. I would definitely recommend CARSTAR Murrays to anyone.
11/23/2016
Joel B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Love your team! Unfortunately I've had the pleasure of bringing y'all way too many 'new' vehicles for repairs. However, you've always restored them to their 'new' state. Estimates have become just a formality...I know where I'm getting the quality repair work done.
11/19/2016
Abdihakim A. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service just referred one of my clients to you guys.
11/19/2016
Marie-rose M. VERIFIED CUSTOMER
Vehicle Make : Honda
Exelent
11/18/2016
Hoai D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied with the job and completed ahead of scheduled date
11/18/2016
Edward Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased with everything. The repairs were done quickly and they were done well. Lisa the receptionist was very helpful with walking me through everything. It was helpful that I was texted with the progress and could track it online.
11/18/2016
Eddie J. VERIFIED CUSTOMER
Vehicle Make : Acura
Murray's did a great job. They gave me piece of mind without having to worry about my car. They keep me informed and was completed on the original completed/pick up date. Everyone was nice and polite and very professional. I would defiantly recommend them. My daughter and I are very happy.
11/15/2016
Dawn J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service from A to Z.
11/12/2016
Garth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great team of folks who really seem to care about me and fixing my car right the first time. I really appreciated their professionalism.