I wish I had checked on your credit card policy first. If credit cards choices are a big deal, offer me a cash discount.
I was surprised that I waited a week without a follow up call before I called to see about following up with the estimate.
7/12/2017
Peggy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone that helped us was wonderful. Our car repair was completed ahead of schedule and below the estimate. We were notified all along the repair process. I would recommend Murray's Carstar Collision to everyone. Our mechanic at Quality Auto and Electric in Des Moines suggested Murray's and I am glad they did. A special thank you to Bryan Murray and Lisa at the front desk.
7/12/2017
Lowell W. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you Bryan Murray,
Truck looks awesome everyone was so wonderful to work with the rental car was there when I needed it thank you for the best customer service in the world I really appreciate you, and Brian took me out and showed me everything that was done and how It was going to be done, and I really appreciate all that! all the wonderful work you did
7/7/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Ford
the repair went well. Lisa and Bryan were very customer oriented and made the experience painless. they kept me informed during the whole process so there were no surprises. there was a back ordered part since the first one shipped was not acceptable. they handled this little bump in the road very well.
Gary B
7/3/2017
Jerry T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
This experience was surprisingly exquisite. From statefarm referring me to Murray's to meeting all the smiling, well mannered, educated staff. The thorough and enthusiastic reception team made all transaction worry free. Every paint technician I came across made me feel the pride they take in their work. Huge kudos to Mike the estimate guru and Brit the smile machine. Awesome experience.
7/1/2017
Nicholas A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience!
6/29/2017
Steven V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Murray's Carstar Customer Service is just the Best!! I was kept informed of all the steps through out the process of my car being repaired. The Bodywork was Excellent!!
6/28/2017
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The process was very easy, they took care of everything. I appreciated the notifications that let me know what was going on and a timeline. A great customer experience.
6/28/2017
Christiana C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everybody I dealt with (Brian and the front desk team) was super helpful, friendly and professional. I honestly wish this wasn't just a body shop because I'd love to take my car here for everything. Love the text communication and the whole process. Thanks a ton!
6/26/2017
Walt L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Nice job. Very professional. Thanks!
6/25/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and you kept us up to date
Thanks
6/24/2017
Jasmine B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your preeminent customer service. I was at ease with all the updates it assured me that my car was in great hands. I appreciate it! My car looks great! Thank you again.
6/24/2017
Alexander P. VERIFIED CUSTOMER
Vehicle Make : Mazda
The work was very efficient. Even though it was in the shop a little longer than expected, it was not a problem. Communication was great, I got updates thru theft messages as well as phone calls which I appreciated. The customer service was also great, felt like I was being helped and kept informed. The process of checking in/out was quick and simple also.
6/23/2017
Jamey L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am completely satisfied with the service and professionalism. You made a not so great experience into a good one! I will only use Murray's for any of my collision needs
6/21/2017
Gerald S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly helpful employees both on the phone and in person
6/21/2017
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I always return to you guys because I get prompt service my car looks pristine when I get it back and the customer service there is excellent.
6/21/2017
Dixie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service team. Great follow thru. Couldn't be happier.
6/17/2017
Rena S. VERIFIED CUSTOMER
Vehicle Make : Saturn
Couldn't be happier with the outcome of my car but I want to say what an exceptional team you have working for you. I'm so happy.