This is a well run organization. From the time we notified them about the need to pick up the car, to them advising us of the timeline as to when the car would be ready to be picked up the service was excellent, kept us informed and delivered a new car on the a day they promised
4/4/2015
Mary W. VERIFIED CUSTOMER
Vehicle Make : Kia
So far it looks pretty good. It was raining when I picked it up so I have not had a chance to examine it closely.
3/28/2015
Sasha N. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you, Billy, for all your follow-up and waiting so late for me to arrive from work to pick up my car. Many thanks!
3/26/2015
William C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job as usual.
3/25/2015
Paula S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am thrilled with the job your team did! The car looks even better than it did when I bought it. I referred you to two other people already and had I known you were even going to vacuum the inside, I would've cleaned the car out first. My highest recommendation!
3/20/2015
Karen R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Well done
3/19/2015
William C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
fantatic job in record time
3/3/2015
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Honda
Love it here you guys ROCK!!
2/21/2015
Katie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Im completly satisfied with my repairs on my FJ. Thank you for doing a great job and exceeding my expectations.
2/14/2015
Craig S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much for the great job. Very professional service and great attention to every detail. Thanks again Bill for keeping me informed as the work was being completed. Please thank all that worked on my truck, I love the finished product.
2/11/2015
Paula C. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional! Nicest show room I have ever seen!!
2/8/2015
Julie O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Lynn and Chuck made us feel that they really cared about taking care of us. Exceptional customer service, Exceptional quality of work. We are very happy with every aspect of our experience with West Coast Collision. Thank you so much for taking such good care of us. You will definitely have our recommendation.
2/7/2015
Douglass S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every thing was great except a wire was left off the right rear turn signal, and I had to take the trunk apart to reattach the wire. Other than that,I am completely satisfied and would recommend you without reservation.
2/3/2015
Linda P. VERIFIED CUSTOMER
Vehicle Make : Honda
Billy was helpful with everything. It was nice that I was texted to keep me updated about progress & when I picked up my car my car looked like new & for my car to be cleaned inside & out was an extra bonus. I called Hertz & they told me to bring my car they would drive me to pick up my car when I got there they were short staff so they told me to drive the rental to pick up my car when I got there it looked like you were closed the hours said 7:30 -5 but to my surprise the door was unlocked & I got my car. Thank you for your awesome service & work
1/31/2015
Wayne L. VERIFIED CUSTOMER
Vehicle Make : Kia
completely professional company
1/30/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Lexus
No surprises. Second experience with WCC and equally satisfied. Chuck Romano is a real professional.