Was extremely pleased by service provided by Ben from time of estimate to completion of job, as well as his keeping me updated on progress of vehicle.
12/29/2017
**** J. VERIFIED CUSTOMER
Vehicle Make : Toyota
SINCE THIS SUV AND MANY OTHER OF OUR TOYOTAS WERE PURCHASED AT THE HERTRICH DEALERSHIP FOR THE LAST 30 YEARS AND WE USUALLY WERE
SATISFIED WITH HERTRICH, WE THOUGHT IT WOULD BE A GREAT DEAL TO HAVE THE WORK ON THE VEHICLE REPAIRED AT THE DEALERSHIP PLUS THE INCENTIVE OFFERED BY NATIONWIDE FOR LIFETIME COVERAGE TODAY WHEN WE PICKED UP THE 4-R WE WERE NOT DISAPPOINTED.
THANK YOU,
TOM & ROBERTA MAHLER 12/28/17
12/29/2017
Christy N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Time management was great, rental system was simple
12/27/2017
Orville B. VERIFIED CUSTOMER
Vehicle Make : Kia
Our tech (Ben) was very professional and kept us
updated regarding the progress of our repair. We
highly recommend Ben and his team at Hertrich to
anyone needing collision services. USAA you have
a great team member as well with Ben!
Thanks Ben!!!
12/22/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys were great. Even washed and cleaned my truck. Ben was excellent. Very professional and courteous. Thanks!
12/19/2017
Loretta E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful service from Leslie behind the front desk to the man who took care of fixing my vehicle. Very pleased with the customer service and efficiency of your business
12/15/2017
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service
12/12/2017
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication which is non existent today. Very efficient and finished vehicle before target date. Just great overall and car looks great
12/9/2017
Karyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very happy with my experience with Hertrich Collision. My van looks great. All the people were very friendly and helpful. I appreciated all the phone calls through the week to let me know the status of the work completed and what was left to be done. Thank you!
12/9/2017
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased & satisfied with service I received from Hertrich Collision. I received phone calls updating me on the progress of my car, and my vehicle was completed in a timely manner. My vehicle looks & rides like it’s brand new :-) The customer service is superb!!! Kudos on a job extremely well done!!!
12/2/2017
Molly M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I know the paint matching was a bit difficult, and I’m pretty sure any other team would have called it good after the first time. The time taken to ensure my car was returned to me in excellent condition is very much appreciated!
11/10/2017
Phyllis F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very happy over all with everything they did was outstanding job
11/3/2017
Marsha K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service!!!
10/28/2017
Gail R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Customer service was phenomenal!
10/25/2017
Sean C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ben and Leslie were great! Very pleasant and helpful. I live 2 hours away and Ben constantly kept me updated on the stays of my car
10/21/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
First rate experience from the start. Scheduling was easy. The staff confident and considerate.
10/20/2017
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your department always do a good job and as always, keep to the word when vehicle will be returned in a timely fashion. Thank you.
10/15/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great Job, very fast turn around time.Thanks for washing the car, looks great.