Dean Wolf kept me updated and informed with the repairs of my vehicle. I was very happy with the services provided. I noticed the work enviroment is very fast paced and professional. I was extra happy when I realized my vehicle had been cleaned inside and out, especially since I had returned from dusty Mexico. I have never been to a auto shop that is associated with AAA but I'm thinking they probably only associate with companies that are like Harry's. Thank you
-Sonia
6/24/2015
Mathew D. VERIFIED CUSTOMER
Vehicle Make : Ford
Some of the best customer service I've experienced in a really long time. You guys were great!!
6/20/2015
Cathy T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Beautiful job
6/19/2015
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This is the way a business should be run!
6/19/2015
Mahmoud H. VERIFIED CUSTOMER
Vehicle Make : Maserati
I loved receiving updated via text message.
6/18/2015
Eugene L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Amazing Customer Service.
6/18/2015
Ana Lisa. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ken is the man he made sure I was well taken care of. The girls at the desk don't do anything wrong but they could be friendly and appear engaged! They have a hold up wait I will see attitude opposed to have a seat let me take care of you attitude. Thank god for ken! He knows what customer service is all about. I have been coming to Harry for along time!
6/17/2015
Bobby K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was courteous, professional, and did a fantastic job of communicating with me.
I couldn't have been any happier with the service provided and the professionalism shown.
Thank you,
-BK
6/17/2015
Cindy A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Staff was very friendly. I received my car back in a timely manner (as promised). Made it even better when I found out the Enterprise was right above on the 2nd floor. Will definitely recommend to all my friends/ family
6/15/2015
Leo H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Well done and appreciate my car wasn't rushed and the proper time
Was taken to do it
6/13/2015
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone,front the valet who parked my car when I first arrived, to the receptionist, Brenda, Jose Guzman and the car rental department were highly professional, caring and helpful. This is the 2ND time I have used Harry's and I will use them again even if I don't go through my insurance. I am very satisfied with the work that was done on my car. Thank you so much!
6/7/2015
Hovsep K. VERIFIED CUSTOMER
Vehicle Make : Porsche
That's because you guys weren't certified while you claimed you were. Waist of time
6/6/2015
Fuentes.shannon Palmer,alex. VERIFIED CUSTOMER
Vehicle Make : Lexus
Definitely a very satisfied customer, especially I'm impressed with the follow up. Francisco really showed that he was concerned for my car and my satisfaction in my repairs. Thank you Francisco
6/2/2015
Victor B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you all for the great service! You were all friendly, kept me informed throughout the week, completed the work as estimated and the car looks great!
5/24/2015
Paul H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Aside from the spectacular car service and one-on-one customer service, the email and text updates are a simple and brilliant method of keeping customers in the loop.
5/23/2015
Amanda J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job!
5/16/2015
Rhonda C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Well done!
5/12/2015
Business H. VERIFIED CUSTOMER
Vehicle Make : BMW
Well done again
Thank you
5/7/2015
Michele H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
After arriving for my 8:20 am appointment to be told the Geico representative was not there. I have to be at work by 9 am, so, this was annoying. I was told to wait and finally checked in by Marvin who was very nice; but I still would have liked to meet the adjuster /find out what was to be done on the car. Fine, I drive away in a rental and ask to be kept in the loop. I received a call on Friday night at 7:30 pm from the adjuster saying the had checked in the car. The following week i received numerous text messages and emails (never a phone call) saying conflicting things. Congrats, your car is 64% finished. Another saying more time/days will be needed. Another saying my car will be ready by 5 pm, another that it will be ready 5 pm the following day. I finally get a phone call from Marvin saying my car should be ready by 5 pm. I never heard from anyone but received an email after 6 stating it would be ready the following day. When i finally went to pick it up at 8:15 am on 4/30, the car was not ready, there was still work to be done, I still had not met the adjuster and now my car drives weird. I will not be using Harry's Auto again after several years of business.
5/1/2015
Laurie S. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was fabulous and Fransisco was amazing!
Thank you for everything!