Everybody was very kind and helpful including the young man who gave me a lift home.
9/10/2015
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Harry has done a good job as always I am very pleased.
9/10/2015
Victor C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Ken's amazing. Thank you all for your help.
9/9/2015
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dave went above and beyond and did everything possible to get my car in and out in shortest time possible!
My car looks brand new like I just bought it! Everythg is perfect and shinny and clean! He put extra men to work so I could have my car even before it was scheduled to be ready! I have never seen such wonderful customer service.
I have already told so many friends about this jewel of a place
Thank you for the ultimate experience in auto repair.
9/5/2015
James F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys were awesome!!!
9/5/2015
Maureen M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I would definitely bring any car to you, Kenneth is awesome, office staff is great and my car was done a week ahead of schedule.
9/5/2015
Mildred K. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice respectable workers Jose was very good with communication
9/4/2015
Susan G. VERIFIED CUSTOMER
Vehicle Make : Lexus
So far, it appears that my car is in excellent shape. I am impressed with its drivability- no pulling on the drivers wheel, and it drives very nicely. The only thing that was difficult was the amount of time it took to get the work done. Other than that, I am most impressed.
Susan G
9/2/2015
Joan H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Was told this would be a two day repair, three at most...**** was dropped and didnt get car back for almost 6 days...
9/2/2015
Kazuyo S. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was great. I was very happy with their service.
8/30/2015
Rob B. VERIFIED CUSTOMER
Vehicle Make : Lexus
After a couple of missteps, Crystal and David stepped in to manage my account and I couldn't be more pleased with the customer service and quality of work performed. David is exceptional! I'm a realtor in Hancock Park and Beverly Hills and will gladly recommed Harry's to all of my clients and will be sure to have them ask for Crystal and/or David.
Thank you,
Rob B
8/29/2015
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Kia
This is my second time working with you guys and the only reason I came back was due to Kenneth and his amazing customer service. The insurance company paying for repair was extremly challenging and Kenneth was patient and dilligently worked with them to get everything taken care of.
He also responded within a timely manner when I had questions and always followed up with phone calls when necessary. I plan on bringing in another vehicle of mine because of how well he manages the timing and execution of service. He is personable, professional, and an overall asset to the team.
Thank you,
Ron
310)7252-4792
8/28/2015
Kaitlan M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Would have had repair finished quicker.
8/23/2015
Nicholas M. VERIFIED CUSTOMER
Vehicle Make : Aston Martin
Ken was very responsive and reassuring, and the end result is of excellent quality. Many thanks........Nick
8/22/2015
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
While the job that Harry's did was excellent I am very upset with the insurance company did not cover the full damages and I will be fighting that fact.
I told Jonathan who helped me while I accept the repairs I do not consider it complete until the last piece is finished.
Thanks.
8/22/2015
Ritz.amy Ritz,jonathan. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fantastic service and care! James and Jack took wonderful care of me!!
8/19/2015
Markus B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As usual, Harry's staff, especially Jose Guzman not only provided me with up to date information at any time but the team went through extra length to match to color to the"T". Unbelievable service and craftsmanship.
8/15/2015
Jill G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was really friendly and helpful. Great work, fast turn around. Would definitely recommend to others.
8/15/2015
Nanci L. VERIFIED CUSTOMER
Vehicle Make : Lexus
In March, my car was in an accident. Allstate was the insurer. David was my advocate. For most of the 7 weeks that it took to repair the car, David was on top of the situation. However, (a month) after my car was returned to me - in perfect condition (thank you, very much!) I discovered that the panel covering the GPS system would not open. Clearly, this was a result of the accident because until that time, I had never had a problem. Unfortunately, it seems, the panel was never examined before the car was released. However, after I retrieved the car, for a month, I never had any need to use the GPS. I called David and he said that he would contact Allstate and they would contact me. The following week, I contacted David and he said that he would contact Allstate and they would contact me. The following week, I contacted David and said that I would appreciate his taking care of this problem. I brought my car in last Saturday because I was going to be out of town until today (Thursday). Therefore, I hoped that the repair could be done without my having to rent a car. However, when I called on Wednesday to find out the status of the car, nothing had been done and in fact, the Allstate inspector was just examining the car. Needless to say, I was furious about the waste of time that this is taking. Jonathon, (who is subbing for David, who is on vacation), has been terrific to work with and today, he issued a Harry's "loaner" car. I guess that I'll be driving this not-so-attractive vehicle until my car is finally completed. Again, until this last episode, I was pleased with your company. These last few weeks has made me a bit disgruntled.