It was so easy to work with Richmond Ford on my Nationwide claim. It made a stressful situation a bit less stressful to have everything handled so easily. Thanks!
12/23/2018
Jonathan T. VERIFIED CUSTOMER
Vehicle Make : Ford
Best experience ever!!! Top notch service!
12/18/2018
Joanna B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for keeping me informed about the work. It helped me with the waiting.
9/3/2018
Scott E. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
7/25/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Buick
From inspection, to work, to pick up everything was top notch
7/6/2018
Jane S. VERIFIED CUSTOMER
Vehicle Make : Ford
The emails you sent were not accurate and I had to call to find out what was going on with my car. The email said she the car was almost done but it wasn’t. It is a great idea to let people know the progress on their car but it would be best if it was accurate.
Thanks,
Jane
6/5/2018
Fung D. VERIFIED CUSTOMER
Vehicle Make : Toyota
They have changed the completion date 3 times. Delayed 3 weeks from the original date.
6/4/2018
Mark L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience. They fed me lunch one day and took me on a snowmobile trip. It was a great repair as well. Looks like new.
5/22/2018
Valetta M. VERIFIED CUSTOMER
Vehicle Make : Mazda
You did a great job, even had it ready a day ahead of your time frame. The car was clean and you can't tell it was damaged.
Just want to say thank you again for all you did.
5/17/2018
Art W. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service were welcoming and pleasant. Dan was nice and informative. Great service!
4/7/2018
Kenneth . VERIFIED CUSTOMER
Vehicle Make : Ford
High quality, excellent service!
4/4/2018
Dominion Management. VERIFIED CUSTOMER
Vehicle Make : Ford
I had to call the Mgr of the collision center in order to get a status of our van repair. I had been ignored for days. Chris Jones gave me great service after I reached him. It is unacceptable the way I was treated prior to Chris' involvement.
8/3/2017
Tracey . VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased.Thanks
7/23/2017
Frances . VERIFIED CUSTOMER
Vehicle Make : Nissan
The inside of my car appears to have been cleaned following the work completed on the bumper.
However whatever product used left a white filmy residue all over the dashboard
Which I had to wipe away
7/9/2017
Jacob B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice,quick, friendly
4/4/2017
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks
3/11/2017
Ivette Tyrone. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept informed of the progress along the way and the car looks great.
3/4/2017
George M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Richmond ford was helpful throughout the entire process. The Nationwide rep there Brian kept me informed of the status and when there was a back getting the paint job done, he called to update me on that. Pleased with the whole experience. Thank you!