I would have appreciated more timely feedback on when my repair could take place and when it was complete. I was told I would be called and I wasn't. Thank goodness I had another car to use. The repair is perfect. Thank you.
7/4/2016
Gary S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job! Quick turn around and really liked the status update tool
6/10/2016
Demarcus K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Been there a few times since living in Alaska and their work is always great
6/2/2016
Tyler S. VERIFIED CUSTOMER
Vehicle Make : Ford
They failed to fix the primary issue with my vehicle. The second I walked up to my car I could tell they hadn't even started work on the tire, but remembered to wash the car. Clean broken car is useless to a dirty fixed car. There was also scratches on the car that weren't there before hand.
5/17/2016
Laura T. VERIFIED CUSTOMER
Vehicle Make : Ford
Very well done
4/21/2016
Dawn L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck looks amazing after a pretty brutal collision causing significant front-end damage. I wasn't sure what I'd get back, but, it looks better than it did before the accident! It was so convenient to have the truck worked on so close to home and Glacier Autoworks seemed to make every effort to speed the process along. It took them just 4 weeks to complete the job which was within the originally estimated time frame. I have heard complaints from multiple people that their vehicles were in other body shops for months on end after their accidents.
2/26/2016
Marvin P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Great work .
1/28/2016
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The body work looks nice but attention to detail was not satisfying. There was an add on piece that was broken during disassembly and I wasn't notified until I got to the shop to pick up the truck. It has been ordered and I will have to return to have it reinstalled. In addition, the window control switch was not reinstalled in the interior of the door. It was just sitting on the door trim, attached to the wiring but not reinstalled. I will contact the office to coordinate fixing these issues.
1/25/2016
Patrick N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service with friendly assistance. Truck looks great!
1/22/2016
Michael P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very courteous service. I would definitely recommend Glacier to a friend
1/20/2016
Diana S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I just picked up the vehicle and it seems to be fine. However, it will take a couple of driving experiences to notice if all things on the subaru run to standard. Nonetheless, I really appreciate the great customer service and the communication of progress that occurred.
1/16/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank y'all for being here!
1/14/2016
Susan E. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy with my experience at Glacier. Everything was explained and repair was completed in a timely manner. Would recommend to anyone needing this service.????
10/29/2015
Nicholas Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely easy to work with and made things go by in a breeze.
8/22/2015
David J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly staff. Repairs performed to satisfaction the first time. Highly recommended.
7/23/2015
Todd R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing staff amazing results. I was in the middle of a PCS and the staff there not only expedited my claim but the results were amazing. Wish I could take them with me should I ever need them again.
4/28/2015
Zachary H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you so much. Our jeep looks like it was never in a wreck. You'll do amazing work. We were recommended to go to you and I'm glad we did. I will be recommending your shop to anybody else. Zach Huckstep
4/17/2015
Rodger M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job with excellent service. Timely service as well.
4/13/2015
Jason R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They always do a great job and pretty quick as well. I have been most happy with them. This time I forgot something in my car and needed it fast. I dropped by and within minutes he had me to my car to get what I needed.
3/7/2015
Megan M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was not called upon my car being finished with repairs. Enterprise called me today (Jan 14) after my car was finished to say that my rental would need to be returned today if I wanted my insurance company to finish the payment. Anything after today would be charged to me. Because I was at work today when Enterprise called I wasn't able to return my rental car because both Glacier Autoworks and Enterprise were closed when I got off work. The only way that I knew my car was finished is because my insurance company and rental car company were notified. Because Glacier Autoworks did not call me when my car was finished on Jan 13 they have cost me an additional day of my car rental to include taxes. I plan to pick up my car tomorrow morning (Thursday, Jan 15). I'm hopeful that the repairs are completed as planned.