Very responsive. Repair was completed sooner then expected.
9/8/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Not much to say, excellent people,marvelous service,superior work and easy, straightforward process. Thanks, job well done.
8/30/2017
Santos M. VERIFIED CUSTOMER
Vehicle Make : Dodge
They installed a lessor quality Bull Bar.
8/25/2017
Mona F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Completd when promised. Kept informed as to progress. Looks good.
8/24/2017
Ismael M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Outstanding service. Kept abreast of the status of repair through the entire process. Everyone very friendly and courteous. Thank you
8/24/2017
Jose R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Refreshments
8/22/2017
Orlando E. VERIFIED CUSTOMER
Vehicle Make : Honda
I like the text message updates that we're sent
8/22/2017
Scott R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would recommend to anyone. Very satisfied.
8/11/2017
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Everyone was very nice! I have only driven my car home and parked it. I have not driven it again or shown my hubby yet...busy summer :) thx!
8/8/2017
Teresa T. VERIFIED CUSTOMER
Vehicle Make : Honda
First off I want to apologize but I am horrible at remembering names. I even asked the gentleman his name again after he had thoroughly explained what they had done and showed me the work open my door for me and handed me the keys I was impressed with.I was impressed with Bracken the moment I opened the front doorlast friday.I was greeted with smiles From two handsome men (one from Enterprise)saying welcome to Bracken, how can we help you? as soon as I told them my name they knew exactly what I was there for & they were on it.They worked so well together the gentleman from Bracken assessing the damage & explaining to me what they were going to do ,assuring me that they would keep me updated throughout the process and that they did the texting update feature was so convenient and helpful considering I was out of town. The young man from Enterprise was very efficient had my rent car and as soon as I was ready handed me the keys. Everything and everyone worked so well together everyone was so knowledgeable in their field and on point, Honestly I'm still shaking my head I just cannot believe this whole process went so smoothly and quickly.And being that my car is 18 years old I have had a few experiences with body shops and mechanics and all I can say is I'd rather not talk about it. I live in Bulverde and I am accustomed to a small close-knit community, so it is extremely important to me in this crazy Rat Race world to have the convenience of irreparable Body Shop close by&to feel that small-town hospitality and that is exactly what I got with Bracken. I honestly feel like y'all are an extension of my family.I pray my children ,family & friends never need ya'll but IF they do I will be hauling them to you .Thank you for taking such good care of me & silverfox(my Honda)and making us feel like VIPs ...Tat
8/5/2017
Alicia V. VERIFIED CUSTOMER
Vehicle Make : Ford
Work looked great. My car was washed and they even dressed my tires. Very satisfied customer.
8/5/2017
Heidi Z. VERIFIED CUSTOMER
Vehicle Make : Honda
i would highly recommend Bracken Collision for any repair work. Although the damage to my vehicle was rather minor, they treated me very professionally and did a great job!
8/1/2017
Linda C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I dealt with were great
Polite and helpful
Would recommend Braken Collision
7/28/2017
William C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the fast service.
7/21/2017
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very quick. Willing to do a favor by leaving dog light out. Looks great
7/21/2017
Marilyn P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional staff. Very pleased with the excellent work done on my car repair.
7/19/2017
Elizabeth F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Best the car had looked since I bought it.
7/12/2017
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for getting it done when promised.
Appreciated your assistance with brake fluid issue.
6/24/2017
Alain R. VERIFIED CUSTOMER
Vehicle Make : Ford
Hood apears higher than normal. The seam between the hod and general is quite large. The front grill isn't flush and seems to be loosely mounted. The people I dealt with were polite and kind but it seems like the work wasn't properly done